Does Brightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightspeed employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Brightspeed. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Brightspeed?

53% of Brightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightspeed 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Brightspeed?

Customer Service Technician (17) , Manager (14) , Director (7) , Project Manager (7) , Field Service Technician (5) , Customer Service Representative (4) , Customer Service Representative (CSR) (4) , Network Technician (4) , Senior Manager (4) , Account Executive (3) , Analyst (3) , Product Manager (3) , Supervisor (3) , Technician (3) , Application Development Engineer (2)

What are the pros of working at Brightspeed according to real employee reviews?

"Competitive Pay and Compensation Plan." ((in 25 reviews)); "85% are remote People are great!" ((in 22 reviews)); "Good WLB Good benefit." ((in 21 reviews)); "Work Life balance is great" ((in 10 reviews)); "Worked with a great team and able to work from home." ((in 10 reviews))

What are the cons of working at Brightspeed according to real employee reviews?

"However, leadership recognizes and acknowledges the challenges openly and is committed to improvement." ((in 9 reviews)); "Managers are creating additional work that doesn’t solve the problems because that do not understand the department they are managing." ((in 4 reviews)); "Training was a complete waste of time, most of the training time was spent on kahoots." ((in 3 reviews)); "Irregular Hours: Brightspeed is shift work, including nights and weekends, which can disrupt work" ((in 3 reviews))

What are employees saying about Brightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightspeed layoffs and their outlook for job security at Brightspeed in 2026.

What are the top reviewed Brightspeed locations?

Charlotte , Raleigh , Kansas City , Austin , Charlottesville , Columbia , Fayetteville , Orlando , Rolla , Columbus , Denver , New Orleans , Philadelphia , North Charleston , Toms River , Burlington , Foley , Decatur , Boise , Chicago , Minooka , Jefferson City , Missouri City , Wentzville , West Plains , Cornell , Denmark , Tulsa , Wallace , Huntersville

Brightspeed reviews

3.2

53% would recommend to a friend

(247 total reviews)

Tom Maguire

59% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (247 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Brightspeed has an employee rating of 3.2 out of 5 stars, based on 247 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

247 reviews

5.0

Feb 7, 2024

Competitive and committed

Manager

Recommend

CEO approval

Business Outlook

Pros

Being heard, forming a new culture, having fun while working hard.

Cons

Not many, but you need to be prepared to think outside the box and work hard!

Brightspeed Response

2y

Thanks for taking the time to share your thoughts!

5.0

Feb 6, 2024

Career job/ Hidden gem.

Customer service technician

Recommend

CEO approval

Business Outlook

Pros

Pay is great People you work with are easy going and helpful. Great Benefits and 401k Customers are happy to see you Good Hours and OT if you want it. Always work to do. Supply with everything you need Great Training before they send you on your own.

Cons

Copper is old and can be challenging to work on. Some rain you gotta deal with.

Brightspeed Response

2y

Welcome to Brightspeed! We are happy to hear that you've had such a great experience so far!

5.0

Jan 3, 2024

1 yr completion and experience so far

Technical program manager

Recommend

CEO approval

Business Outlook

Pros

- Absolute Transparency - Lots of freedom and empowerment to perform - Very helpful and knowledge leadership team

Cons

- Process Orientation which is understood since it is in its initial years

Brightspeed Response

2y

Thank you for sharing your feedback and experience so far! We appreciate it!

Viewing 181 - 183 of 247 Reviews

Jobs at Brightspeed

Customer Service Technician

Customer Service Technician

Customer Service Technician

Customer Service Technician

Roanoke Rapids, NC

View job

Brightspeed

Brightspeed reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Competitive and committed

Career job/ Hidden gem.

1 yr completion and experience so far

Jobs at Brightspeed

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