Does Brightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightspeed employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Brightspeed. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Brightspeed?

53% of Brightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightspeed 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Brightspeed?

Customer Service Technician (17) , Manager (14) , Director (7) , Project Manager (7) , Field Service Technician (5) , Customer Service Representative (4) , Customer Service Representative (CSR) (4) , Network Technician (4) , Senior Manager (4) , Account Executive (3) , Analyst (3) , Product Manager (3) , Supervisor (3) , Technician (3) , Application Development Engineer (2)

What are the pros of working at Brightspeed according to real employee reviews?

"Good pay and working remote" ((in 23 reviews)); "85% are remote People are great!" ((in 23 reviews)); "Good WLB Good benefit." ((in 21 reviews)); "direct management was great." ((in 10 reviews)); "Work Life balance is great" ((in 9 reviews))

What are the cons of working at Brightspeed according to real employee reviews?

"However, leadership recognizes and acknowledges the challenges openly and is committed to improvement." ((in 10 reviews)); "Managers are creating additional work that doesn’t solve the problems because that do not understand the department they are managing." ((in 4 reviews)); "Irregular Hours: Brightspeed is shift work, including nights and weekends, which can disrupt work" ((in 3 reviews))

What are employees saying about Brightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightspeed layoffs and their outlook for job security at Brightspeed in 2026.

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Brightspeed

Brightspeed reviews

3.2

53% would recommend to a friend

(245 total reviews)

Tom Maguire

59% approve of CEO

46% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.5

Compensation and benefits

3.3

Work/Life balance

3.1

Culture & values

3.1

Senior management

3.0

Career opportunities

Brightspeed has an employee rating of 3.2 out of 5 stars, based on 245 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

245 reviews

5.0

Apr 5, 2023

Great company to work for

Business analysis sr analyst

Recommend

CEO approval

Business Outlook

Pros

Work and life balance, competitive pay and benefits. Leadership is helpful and it's a great work environment if you are willing to take on challenges.

Cons

Communication could always improve, but I have nothing to complain about at the moment.

Brightspeed Response

Thank your for sharing your perspective! We always appreciate receiving honest feedback from our team.

5.0

Mar 23, 2023

Growing Company with Great Management

Enterprise sales

Recommend

CEO approval

Business Outlook

Pros

Company is building fiber to underserved 20 State Footprint. Great management team that is focused on the Core business. Achievable Quotas. Reduced layers of management to assist with challenges.

Cons

Any company pursing Growth and Expansion will have obstacles, but management support helps navigate short term challenges.

Brightspeed Response

Thank you for sharing your thoughts! We appreciate your enthusiasm for our mission to build fiber in underserved communities!

5.0

Feb 26, 2023

Great culture!

Project manager

Recommend

CEO approval

Business Outlook

Pros

Culture is awesome - great teamwork

Cons

None that I have encountered

Viewing 223 - 225 of 245 Reviews

Jobs at Brightspeed

Customer Service Technician

Customer Service Technician

Customer Service Technician

View job

Customer Service Technician