Does Brightway Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightway Insurance employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Brightway Insurance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Brightway Insurance?

43% of Brightway Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightway Insurance 3.2 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Brightway Insurance?

Customer Service Representative (10) , Insurance Agent (10) , Producer (6) , Team Lead (5) , Insurance Sales Agent (4) , Software Engineer (4) , Administrative Assistant (3) , Customer Service (3) , PERSONAL LINES Customer Service Representative (3) , Account Manager (2) , Customer Service Representative (CSR) (2) , Employee (2) , Personal Lines Representative (2) , Renewal Specialist (2) , Sales (2)

What are the pros of working at Brightway Insurance according to real employee reviews?

"Good people to work wit and for" ((in 13 reviews)); "Good work environment and learning something new every day" ((in 6 reviews)); "Great benefits" ((in 6 reviews)); "Work from home, company provided equipment, co" ((in 5 reviews)); "Place is amazing to work at and the staff is so friendly" ((in 4 reviews))

What are the cons of working at Brightway Insurance according to real employee reviews?

"The new leadership is clueless and only cares about adding Agency owners and policies to flip the company to someone else." ((in 9 reviews)); "The pay is low unless you are an agent." ((in 7 reviews)); "life balance, bad training" ((in 7 reviews)); "Just in the two years I’ve been here, I’ve had five different managers." ((in 3 reviews)); "The Brightway culture and values are aligned with my own." ((in 3 reviews))

What are employees saying about Brightway Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightway Insurance layoffs and their outlook for job security at Brightway Insurance in 2026.

What are the top reviewed Brightway Insurance locations?

Jacksonville , Dallas , Richardson , Bonita Springs , Lakewood , Muskegon , Charlotte , Austin , Corpus Christi , Los Angeles , Denver , New Orleans , Lansdale , Fort Myers , Gainesville , Middleburg , Miami , Palm Beach , Pompano Beach , Kissimmee , Sanford , Winter Park , Melbourne , Port Saint Lucie , Riverview , Marietta , Maryland City , Florida City , Palm Springs , Tamarac

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Brightway Insurance

Brightway Insurance reviews

3.0

43% would recommend to a friend

(185 total reviews)

Nick Clements

44% approve of CEO

37% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.2

Work/Life balance

3.0

Culture & values

3.0

Compensation and benefits

2.9

Senior management

2.9

Career opportunities

Brightway Insurance has an employee rating of 3.0 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Brightway Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

185 reviews

1.0

Jun 1, 2023

Want to be another cog? Join brightway!

Licensed personal-lines insurance agent

Recommend

CEO approval

Business Outlook

Pros

Work from home Paid training

Cons

Micromanagement Aggressive customers Unsupportive leadership

Brightway Insurance Response

Thank you for this honest feedback. We are so sorry to hear about your experiences at Brightway. We pride ourselves on having a positive work culture and this isn’t easy to hear. We would like to hear more about the situations you faced. If you are willing, please reach out to us at HR@Brightway.com so we can learn more and be wiser in regard to any adjustments we make in the future.

5.0

May 17, 2023

2 years and still love the company

Personal lines representative

Recommend

CEO approval

Business Outlook

Pros

Amazing working environment even being remote/work from from. Plenty of opportunities for overtime and bonuses. They’re always giving incentives and recognition. Corporate respects your thoughts, opinions and ideas. They also offer plenty of help. If you have any questions, you need immediate assistance with wire, working on the phones or emails with an insured. I feel compensation is fair. They’re very understanding of work life balance.

Cons

Wish they had a few more of the federal holidays that they gave off but they’re so flexible. It doesn’t make too much of an impact.

Brightway Insurance Response

Glad to hear about your experience! Please feel free to share how you feel about any and all of the ways Brightway makes an impact on you whenever you wish. We love to hear from our family! You can also share with HR@Brightway.com if you wish, as well. Have a great day and thanks for all you do at Brightway!

1.0

Nov 7, 2022

Poor Compensation

Producer

Recommend

CEO approval

Business Outlook

Pros

Agency owner & staff was awesome to work with.

Cons

They pay commissions several months behind and you don’t receive commission for all the customers you’ve written. It’s delayed several months consistently.

Brightway Insurance Response

Thank you for your feedback. Brightway pays commissions twice a month. Commission payments are disbursed once a policy is entered into our agency management system and funds are received from our carrier partners. We value our franchisees and, as you noted, are always seeking opportunities to support their success and make Brightway better.

Viewing 55 - 57 of 185 Reviews

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Jobs at Brightway Insurance

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Want to be another cog? Join brightway!

2 years and still love the company

Poor Compensation

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