Does Brightway Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightway Insurance employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Brightway Insurance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Brightway Insurance?

43% of Brightway Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightway Insurance 3.2 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Brightway Insurance?

Customer Service Representative (10) , Insurance Agent (10) , Producer (6) , Team Lead (5) , Insurance Sales Agent (4) , Software Engineer (4) , Administrative Assistant (3) , Customer Service (3) , PERSONAL LINES Customer Service Representative (3) , Account Manager (2) , Customer Service Representative (CSR) (2) , Employee (2) , Personal Lines Representative (2) , Renewal Specialist (2) , Sales (2)

What are the pros of working at Brightway Insurance according to real employee reviews?

"Good people to work wit and for" ((in 13 reviews)); "Decent pay" ((in 7 reviews)); "Good work environment and learning something new every day" ((in 7 reviews)); "Work from home, company provided equipment, co" ((in 5 reviews)); "Place is amazing to work at and the staff is so friendly" ((in 4 reviews))

What are the cons of working at Brightway Insurance according to real employee reviews?

"The new leadership is clueless and only cares about adding Agency owners and policies to flip the company to someone else." ((in 10 reviews)); "life balance, bad training" ((in 7 reviews)); "Management eagerly listens to your concerns and grievances, says they will communicate this to the higher ups but they never do because they are in fear of losing their jobs." ((in 4 reviews)); "Just in the two years I’ve been here, I’ve had five different managers." ((in 3 reviews))

What are employees saying about Brightway Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightway Insurance layoffs and their outlook for job security at Brightway Insurance in 2026.

What are the top reviewed Brightway Insurance locations?

Jacksonville , Dallas , Richardson , Bonita Springs , Lakewood , Muskegon , Charlotte , Austin , Corpus Christi , Los Angeles , Denver , New Orleans , Lansdale , Fort Myers , Gainesville , Middleburg , Miami , Palm Beach , Pompano Beach , Kissimmee , Sanford , Winter Park , Melbourne , Port Saint Lucie , Riverview , Marietta , Maryland City , Florida City , Palm Springs , Tamarac

Brightway Insurance reviews

3.0

43% would recommend to a friend

(185 total reviews)

Nick Clements

44% approve of CEO

37% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Brightway Insurance has an employee rating of 3.0 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Brightway Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

185 reviews

2.0

Jun 1, 2021

Good work environment

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good work environment and learning something new every day

Cons

Super busy and can be stressful

Brightway Insurance Response

5y

Thank you for taking the time to review Brightway. We're glad you enjoy the work environment and are learning a lot but are sorry to hear the job has you feeling stressed. We hope you will take the time to discuss concerns with your supervisor and/or Human Resources so that we can help address what's causing you to be stressed and improve your overall experience.

5.0

May 16, 2021

Love it here!

Personal lines customer service representative

Recommend

CEO approval

Business Outlook

Pros

The training is great! There is always someone there to answer questions. The leads are helpful and patient. I love I am able to work from home. The pay is good and they pay for your 20-44 license. My trainer Lisa is amazing!! Seems like the leads and other who have been here for awhile are still happy. I look forward to growing in the company.

Cons

Nothing so far. You do get a little nervous amd frazzled in training taking phone calls but that goes away woth time and leads are always right there to help you. You are never just left to figure it out alone while in training.

Brightway Insurance Response

5y

Thank you for sharing your experience about working at Brightway. We're so glad you love it and are having a positive experience with training and the work you're doing as a Customer Service Representative.

5.0

Mar 8, 2021

Amazing company

Producer

Recommend

CEO approval

Business Outlook

Pros

Career advancement , Salary, Management, work-life balance, company’s culture

Cons

favoritism, work hours, location, nothing else

Brightway Insurance Response

5y

Thank you for taking the time to review Brightway Insurance. We appreciate your feedback and are glad to hear you enjoyed the company culture, work-life balance and felt positively about your salary, career advancement and management.

Viewing 97 - 99 of 185 Reviews

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