Brightway Insurance reviews

The independent agencies are, in theory, staffed with agents and the back office management of the book of business is handled by the corporate office. In a perfect world, that could be good. However, the turnover is tremendous and there's no way to ensure that your clients are being helped or perhaps talked out of switching to a different agency. Due to the tremendous cut that Brightway corporate takes off the top, unless you own the agency and are actively writing, it is nearly impossible to build your book and make a decent living.

Pays under market value. Bonuses have never been paid out fully as described at time of hire, nor have salary increases. Leadership does not understand talent acquisition, and continuously set unrealistic expectations and demand perfect results without providing the guardrails and support to be successful. Brightway gives the bare minimum allowed legally, and will continuously drain the life out of you until you are completed used up. From there, they will lay you off right before merit and bonuses and then repost your job within 2 days. This is after the HR department lies to your face when parting ways regarding "Why" your job was eliminated. Never received a metrics based performance review in 2.5 years. Asked for milestones/goals to better my career and never saw any form of help in professional development. The processes are absolutely backwards and those at the bottom suffer from it. Last manager that was hired without ANY input from myself as most tenured TA expert at the company only lasted 5 months before quitting without notice due to work conditions. Presented multiple instances of feedback to both managers and found out it was never even presented to anyone. Constantly told to "Reach out" if you have problems, but anytime I say my peace it is ignored because we "have to deliver". Worked 9-10 hour days last year to manage workload as a SINGLE department employee, and barely even got a thank you.