Brilliant Earth reviews

I had like...6 managers. I worked incredibly long hours. My benefits were laughable. PTO was nonexistent. I often felt like I was lying to customers, or felt like I was being lied to by our supply chain/operations. The morality of the business practices that they laud were incredibly malleable, either to serve the ends of the bottom line, or the whim of customers who didn't really care. Often there was a mindset that excused questionable business practices as a result of the idea that at least BE was "better than the alternative." HR was given no budget to do anything other than provide the occasional stiff and creepy happy hour where you would look at the glazed over eyes of the senior management and realize that in no world could they relate to you, nor could they relate to their customers. I guess that's maybe a pro? There didn't really seem to be any malice in the way that they treated their employees/customers, just a willful ignorance and inability to relate. Also, HR was not an advocate for the employees. More than anything it seemed like they were terrified of upper management and would throw any number of various associates towards the gaping hungry maws of an executive team that didn't understand that a business is it's people, not how many eye-clean J SI2 lab grown diamonds they can pop into cheap settings that are most definitely made "in-house." I felt expendable the entire time I was there. There was no opportunity for growth, no work life balance, and poor salary/benefits. Sales bonuses? Give me a break. This is definitely a business that relies less on the carrot and more on the stick. I honestly can say that working here damaged my liver as well as my self esteem. #freeatlast

There are many to list, but let's just pick one: "Open PTO" What does that even mean? Well, it partially means the company is no longer on the hook to pay out anything to you when you leave, since you don't accrue anything. Oh, and you will leave, they're counting on it. Pretty sure it's in their business plan somewhere to have people leave before they have to start actually paying them what they're worth or providing them with better opportunities within the company. This 'Open PTO' thing is sold to employees as a great and wonderful option, freeing them from the old corporate labels of SickTime and Vacation, but it's not as easy as it sounds. You have to fight for any significant amount of time away from work, regardless of what you want to call it. This also applies to breaks and/or lunches, which the company culture perpetuates as a guilty pleasure. They get away with this and avoid the eyes of the labor board by paying you as a salaried employee rather than hourly. No time clocks! Isn't that great? Nope. The extensive list of cons all amount to one basic rule of this company; Them first, you last or essentially, profits over people. (This applies to their customer base as well, btw) Don't buy the hype of their extensively researched and highly sus, feel-good, humanitarian driven, marketing campaign. That is purely a strategic move to get/lure people in the door. They care most about the bottom line at the expense of both customers and employees. But, hey, if you're into that kind of thing, go for it. Don't say I and the other bad reviews didn't warn you and please take the good ones with a very huge grain of salt, I wouldn't be surprised if they're planted.