Does Brook Street pay their employees well?

According to anonymously submitted Glassdoor reviews, Brook Street employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Brook Street. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Brook Street?

32% of Brook Street employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brook Street 3.4 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Brook Street?

Recruitment Consultant (63) , Administrative Assistant (55) , Administrative Officer (43) , Admin Officer (35) , Administrator (18) , Office Administrator (18) , Recruiter (18) , Administrative (14) , Administration Officer (12) , Court Usher (12) , Customer Service Advisor (11) , Consultant (9) , Executive Officer (9) , Permanent Consultant (9) , Manager (8)

What are the pros of working at Brook Street according to real employee reviews?

"Fully flexible and pay was good" ((in 35 reviews)); "some friendly staff" ((in 28 reviews)); "Good training and system." ((in 28 reviews)); "Some great people." ((in 26 reviews)); "Friendly teams and always willing to help" ((in 18 reviews))

What are the cons of working at Brook Street according to real employee reviews?

"poor management, shift work, night shifts" ((in 29 reviews)); "Poor communication from the agency and often to aligned with the assignments management." ((in 24 reviews)); "Micro Managed Low Salary Each brand has its own set of rules and are not regulated by head office." ((in 18 reviews)); "No benefits at all." ((in 12 reviews)); "Bad Manager, doesnt care about staff" ((in 11 reviews))

What are the top reviewed Brook Street locations?

New York , Plainfield , Chicago , Bronx , Clintonville , Dallas , Orinda , Denver , Hartford , Boston , Rye Brook

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Brook Street

Brook Street reviews

3.3

32% would recommend to a friend

(540 total reviews)

Michael Stull

5% approve of CEO

33% positive business outlook

Ratings by category

3.4

Work/Life balance

3.2

Diversity & inclusion

2.8

Culture & values

2.7

Career opportunities

2.6

Senior management

2.4

Compensation and benefits

Brook Street has an employee rating of 3.3 out of 5 stars, based on 540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brook Street employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

540 reviews

4.0

Apr 8, 2026

N/A

Administrative officer

Recommend

CEO approval

Business Outlook

Pros

-Good management -Friendly workplace -Management are willing to change current processes to improve workflow

Cons

-Work can be tedious and repetitive.

4.0

Mar 15, 2026

Fairly good job

Admin officer

Recommend

CEO approval

Business Outlook

Pros

Flexi system, no issues from employer, communication,

Cons

lack of progression, no other cons

4.0

Mar 6, 2026

Great if your trying to build a career

Hmrc customer service advisor

Recommend

CEO approval

Business Outlook

Pros

Have a variety of jobs you can apply for you just have to look out for them, they have all sorts of jobs around finance, business plus admin roles that what I like them for

Cons

Its not easy to get the roles your looking for even when you already signed on with the agency feels as though its just a draw of the hat pick instead of you getting higher chance of working their since you part of the agency

Viewing 10 - 12 of 540 Reviews

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Jobs at Brook Street

Recordals Officer (Manage Transactions)

Newport, Newport, Wales

Administration Officer

Client Support Administrator

Sales Support Specialist

Belfast, Northern Ireland

£27K - £29K /yr

(Employer provided)

View job