Does Brook Street pay their employees well?

According to anonymously submitted Glassdoor reviews, Brook Street employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Brook Street. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Brook Street?

32% of Brook Street employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brook Street 3.4 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Brook Street?

Recruitment Consultant (63) , Administrative Assistant (55) , Administrative Officer (43) , Admin Officer (35) , Administrator (18) , Office Administrator (18) , Recruiter (18) , Administrative (14) , Administration Officer (12) , Court Usher (12) , Customer Service Advisor (11) , Consultant (9) , Executive Officer (9) , Permanent Consultant (9) , Manager (8)

What are the pros of working at Brook Street according to real employee reviews?

"Fully flexible and pay was good" ((in 37 reviews)); "some friendly staff" ((in 29 reviews)); "Good training and system." ((in 29 reviews)); "Some great people." ((in 21 reviews)); "Very good teams to work with" ((in 15 reviews))

What are the cons of working at Brook Street according to real employee reviews?

"poor management, shift work, night shifts" ((in 29 reviews)); "Poor communication from the agency and often to aligned with the assignments management." ((in 23 reviews)); "Micro Managed Low Salary Each brand has its own set of rules and are not regulated by head office." ((in 19 reviews)); "No benefits at all." ((in 12 reviews)); "Bad Manager, doesnt care about staff" ((in 11 reviews))

What are the top reviewed Brook Street locations?

New York , Plainfield , Chicago , Bronx , Clintonville , Dallas , Orinda , Denver , Hartford , Boston , Rye Brook

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Brook Street

Brook Street reviews

3.3

32% would recommend to a friend

(540 total reviews)

Michael Stull

5% approve of CEO

33% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (540 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Brook Street has an employee rating of 3.3 out of 5 stars, based on 540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brook Street employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

540 reviews

3.0

Feb 24, 2026

Changing a lot

Consultant

Recommend

CEO approval

Business Outlook

Pros

Not sure what to say here

Cons

Constant changes without much of a plan. We have lost some really good senior people over the past six months and cant see where its going now

5.0

Feb 5, 2026

Good agency

Customer service

Recommend

CEO approval

Business Outlook

Pros

Weekly pay Holidays was easy to book

Cons

Sometimes pay wouldn't be on time

3.0

Jan 30, 2026

Really enjoyable job but fully managed by the client and not the recruitment agency

Personal assistant

Recommend

CEO approval

Business Outlook

Pros

Lovely role I was in for 4 years. Loved the job and worked well for work life balance

Cons

Sometimes wasn't paid on time and recruitment agency wasn't great at developing you.

Viewing 13 - 15 of 540 Reviews

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Jobs at Brook Street

Recordals Officer (Manage Transactions)

Newport, Newport, Wales

Administration Officer

Client Support Administrator

Sales Support Specialist

Belfast, Northern Ireland

£27K - £29K /yr

(Employer provided)

View job