Does Brook Street pay their employees well?

According to anonymously submitted Glassdoor reviews, Brook Street employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Brook Street. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Brook Street?

32% of Brook Street employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brook Street 3.4 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Brook Street?

Recruitment Consultant (63) , Administrative Assistant (55) , Administrative Officer (43) , Admin Officer (35) , Administrator (18) , Office Administrator (18) , Recruiter (18) , Administrative (14) , Administration Officer (12) , Court Usher (12) , Customer Service Advisor (11) , Consultant (9) , Executive Officer (9) , Permanent Consultant (9) , Manager (8)

What are the pros of working at Brook Street according to real employee reviews?

"Fully flexible and pay was good" ((in 37 reviews)); "some friendly staff" ((in 29 reviews)); "Good training and system." ((in 29 reviews)); "Some great people." ((in 21 reviews)); "Very good teams to work with" ((in 15 reviews))

What are the cons of working at Brook Street according to real employee reviews?

"poor management, shift work, night shifts" ((in 29 reviews)); "Poor communication from the agency and often to aligned with the assignments management." ((in 23 reviews)); "Micro Managed Low Salary Each brand has its own set of rules and are not regulated by head office." ((in 19 reviews)); "No benefits at all." ((in 12 reviews)); "Bad Manager, doesnt care about staff" ((in 11 reviews))

What are the top reviewed Brook Street locations?

New York , Plainfield , Chicago , Bronx , Clintonville , Dallas , Orinda , Denver , Hartford , Boston , Rye Brook

Brook Street reviews

3.3

32% would recommend to a friend

(540 total reviews)

Michael Stull

5% approve of CEO

33% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Brook Street has an employee rating of 3.3 out of 5 stars, based on 540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brook Street employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

540 reviews

3.0

Jan 19, 2026

Admin in county court

Administrator

Recommend

CEO approval

Business Outlook

Pros

Helpful members of staff, always checking to see how I’m finding the job.

Cons

No notice when contract ends

1.0

Nov 24, 2025

Bad

Temp controller

Recommend

CEO approval

Business Outlook

Pros

The team made the job, the rest of it was awful

Cons

Low pay, high stress work,

Brook Street Response

7mo

Hi, Thank you for your feedback. The majority of people working for us have a very positive experience, but we accept things can go wrong and are sorry to learn your experience was a poor one. Kind regards, Brook Street

3.0

Nov 22, 2025

Public sector

Recruitment consultant

Recommend

CEO approval

Business Outlook

Pros

hybrid working, nice office, colleagues are nice

Cons

No career progression, many redundancies, poor operational payroll systems causing stress and angry temps

Brook Street Response

7mo

Hi, Thank you for your feedback. The majority of people working for us have a very positive experience. Please do contact us directly to discuss any concerns. Kind regards Brook Street

Viewing 16 - 18 of 540 Reviews

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Brook Street

Brook Street reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Admin in county court

Bad

Public sector

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