BrowserStack reviews

3.9

76% would recommend to a friend

(989 total reviews)
avatar

Ritesh Arora

84% approve of CEO

77% positive business outlook

BrowserStack has an employee rating of 3.9 out of 5 stars, based on 989 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BrowserStack employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

989 reviews
1.0
Jan 30, 2017
Recommend
CEO approval
Business Outlook

Pros

- Some of the perks are very effective. Having all meals available in the office is very convenient for employees and saves a lot of time.

Cons

- Terrible Attrition - 2 directors leaving in the span of one month. 5+ employees leaving in just the first quarter of the current year. If that does not scream incompetence I don't know what does. - The company has a bad leader. Accountability is heavily discounted as you move up the ladder. While one mistake on your part results in you being reprimanded and looked with suspicion forever, the directors can make blatant mistakes that change the course of the entire company to a windfall and there is not so much as an apology let alone repercussions. - Supremely terrible people managers. Infact I don't think there is any people manager at all. Browserstack the business takes far more precedence over Browserstack the organization (if it takes any precedence at all). - Atrocious work environment. Imagine writing code while you are sitting in a fish market. Browserstack is worse. Cramming 8 people in a table that would more suit 4 is their idea of an "open culture" or a place where people are "accessible". - The working hours do not at all take into consideration having any sort of life beyond BS. Stay late, work when you reach home, work on the weekends. If there is work to be done, you better be doing it every living second of your life because that is all that is rewarded. - Bootlickers go far. Time after time people have been promoted and put into positions they don't deserve over better and much deserving employees because the one trait that holds a massive priority is flattery. To judge someones competence based on how closely he/she works with the Directors is the best way to show a finger to your most hardworking employees. And guess what happens when those employees realise it? (Hint- Attrition rate is very high) The amount of talent and skill that is wasted every single day because of vanity and pride is mind boggling. - Massive emotional drain. Every single employee who has spent a considerable time here is emotionally and mentally exhausted. And no one cares! If you cannot continue function at your peak all day every day you will be shown the door in a split second. It won't matter how much you have given to this company. It won't matter that you are going through a rough patch in your personal life. It won't matter that their unreasonable expectations from you cannot be humanly met. - You don't matter. The bottomline of every decision ever taken. The employee comes last. The employee holds no value. They are just a means to an end. And if they have to wear down and run over a few of them, they will. You will be put into a function you are not familiar with and not interested in and expected to work at your best because your master is telling you to.

1.0
Apr 5, 2019
Recommend
CEO approval
Business Outlook

Pros

- Starbucks in the building - Shopping mall nearby

Cons

- Co-Founders - Leadership vacuum. In last 4-5 months, COO, CFO, VP Sales, Controller, Support Head have left and now recently, VP of Engg has also put down his papers. - HR leadership is very weak. In fact, in my mind, that is the reason of all the above people leaving. - Earlier, there was no office politics. Now that is the only thing. - There is no effort to improve tech stack or innovate.

2.0
Aug 14, 2016
Recommend
CEO approval
Business Outlook

Pros

- By far the best engineering team I have ever worked with. - The product has a big international appeal to it and every engineer here solves real first world problems. - Awesome pantry, serious workspace. - Nice pay.

Cons

- Horrible HR policies, they sit close to the office door to monitor the in time and out time of the employees. No work from home culture and absolutely 0 team bonding. - No vision, there has been no new product made after its initial two products. Its just bug fixing, maintenance and features. - No ESOPS, the parameters for bonuses is not penned down unlike 20000 other things and is solely in the hand of the management. - The management nitpicks way too much, doesn't like employees walk down from the office for a smoke, shorts are not allowed. - Nothing can be pushed to production without the consent of the CEO / CTO, so technically speaking there is no ownership (unless it is about blaming if something doesn't work out)

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BrowserStack Response
9y
Thanks a lot for appreciating our pantry and product. We like them too! While you were writing this, a lot was brewing at BrowserStack. 1. We were building a new world class app testing product which has been beta launched. 2. We now have a long term incentive plan (ESOP) which has been rolled out to every single employee. 3. We got together as a team to brainstorm ideas on how to make BrowserStack an even more engaging workplace. All these ideas are being acted upon as we write this. 4. While HR never used to track the in and out time, they have moved further away from the door when we rearranged the seating for all…☺. Things are changing for the better at BrowserStack.
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Glassdoor has 1,024 BrowserStack reviews submitted anonymously by BrowserStack employees. Read employee reviews and ratings on Glassdoor to decide if BrowserStack is right for you.