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      BrowserStack

      Engaged Employer

      BrowserStack reviews

      3.9

      76% would recommend to a friend

      (992 total reviews)
      avatar

      Ritesh Arora

      84% approve of CEO

      77% positive business outlook

      Ratings by demographic groups

      BrowserStack has an employee rating of 3.9 out of 5 stars, based on 992 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BrowserStack employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      992 reviews
      1.0
      Dec 3, 2017

      Insecure, political and ungrateful Co-Founders

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Cash generating company - Some senior folks are sensible and reason for whatever level at which company is at today but they are also not valued and its only a matter of time before they are also fired - If you are a 'yes-man', this is great place

      Cons

      The only and the biggest - Co-Founders They are insecure to the core. CEO has all the time to do only politics and scrutiny of people's activities, timings, how much snacks people eat and how much of 'their' money they spend. They are a fault finding machine (with no suggestion on what is right or correct) and it seems they think that is the job of a CEO and co-founder. They have put up so called "Values" for people to follow but they themselves do not follow ANY values. They are some of the biggest hypocrite people you would come across. Does not respect anyone at all - including senior folks. Keeps watch on them and does things behind their back. Tries to be good in public and then privately works to drive their agenda through key people. Senseless frequent changes in the team (with no prior discussions or indication) and firing at will once they are done with a person's use. Recent example - CFO who has been doing good job of putting sense into HR and has been able to build some credibility and win employee trust over last 1 year gave a presentation on the Policies and Process overhaul one day (where co-founders actively participate) and in less than 24 hours, he is removed from HR. CEO has time for managing office administration but not on how to grow the company. For last one year, there were signs of improvement and the Co-founders were 'looking like' genuinely interested in improving and listening to people but as they say - you cannot hid your true self for long. They are back to their 'normal' ways. People are now openly told that they (Co-founders) are now 'evolved' and does not need anyone's advise.

      1.0
      Sep 3, 2016

      Badly managed company with the best product from India

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The work we did in the past was interesting. It was quite challenging and intellectually stimulating. My colleagues are the best people I have ever worked with

      Cons

      Where do I even begin when there are so many to list down:- 1. Founders view employees as slaves. You get treated like slaves and you are micromanaged. Slavery is timed very closely by the HR. No daily wage for coming even 1 minute late or clocking out early. 2. HR is uneducated, uncouth and extremely political and influential. Steer totally clear of this one. 3. Careers come to die in this company. Do not expect any form of career growth. Management is not interested to see you grow. Its because slaves are meant to be slaves 4. All the old people who built this great product are gone. They put in the blood sweat and tears and got NOTHING for it. No shares, no commendation, nothing. 5. Forget about any equity or shares. If the old people did not get even 1 share, why will you. Unless you are an employee in their US office. Double standards are common here 6. Work is all maintenance now. Nothing new is getting built so even the work is not good I would say any more

      avatar
      BrowserStack Response
      9y
      We value all our employees for their commitment. Like yourself, we also believe that we have a world class product. A best in class product cannot be built by one or two people. BrowserStack is built by each one of you and only if the team is motivated and passionate about the work that they do everyday. Our clients and our people love the product and the challenging work environment. In order to bring in more professional and experienced hands into the Company, we have created separate functions (Product, Finance, Sales, Marketing, Business Operations etc.) and have restructured HR and Engineering recently. The function leaders are proven professionals and we are sure they will provide the required leadership to people and to the Company. Our endeavor is to continuously improve and learn. We have been doing a lot of employee listening sessions. We have taken an inclusive approach to overhaul our policies and practices. Each of your feedback has been carefully considered and acted upon. We are committed to make BroswerStack a ‘Great Place to Work’.
      4.0
      Sep 13, 2017

      A job is what you make of it

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      This review is highly opinionated and does not aim to represent the general consensus among the people working in the company or the people who worked here earlier. And is focused entirely on the engineering team and some limited interactions with other teams. * Learned a lot. It does not matter whether it will help me in the future or not. * Everyone is accessible and helpful. * People take responsibility of the things they deploy, I know I this sounds what an HR might say, but it is true. * Team is tightly knit and we all are good friends. * Nakul (the co-founder) still codes and helps in debugging production issues (This might be a need of the hour because of less number of senior people in engineering, but I still appreciate this). * Team outings and other fancy things in general. * Open office, in which you can roam around. You can sit on the chair, on the sofa, or on the ground. * Office time is fun time. There is a cheerful atmosphere in general. * You get a laptop, a monitor, and a stacked cafeteria. I will address some key issues which keep coming up in other reviews here. Work from home -> It was not present earlier, but it is now. You can work from home. Code quality -> Improving. It is up to you. If you see bad code you can cry about it or fix it. Upper management -> Luckily I do not have the privilege to interact directly with these people. But most of what other reviews have said is actually true, it’s not good. Will expand more later.

      Cons

      There is no visibility regarding where the company is heading. You are just doing tasks assigned to you and fixing bugs. The upper management/HR knows about this and try to portray that they care, but the reality is people down below (at our level) still have very very limited visibility around things. It feels like the engineering team is just present to make sure that the product is up and running 24x7. We'll I guess that's the whole point of the engineering team, but I feel we should contribute to the company in ways other than producing code. It feels very weird when you see the management take decisions without even being familiar with their own product or for that matter the competitors'. I clearly remember incidents where managers have said something that makes no sense at all. Senior people are way too cool to go through "onboarding". I am not generalising, there are only a few people like this. No contribution back to the community. Open source contribution is not encouraged. Company feels like everything is their intellectual property. Discussing anything internal about the company to the outside world is discouraged, even if it is common knowledge in the tech industry. It feels very saddening because most of the product is based on open source projects. “It’s your job” attitude. You solved a difficult problem ? Well, that’s your job. You were able to fix something at 4 in the morning ? Well, that’s your job. It does not really matter. Because of this people now are slowly loosing the dedication and the responsibility they once had for their product. I am not talking about “appreciation”. I am talking about “acknowledgement”. The task of acknowledging something might seem trivial and unnecessary, but it helps a lot. And then the company worries about high attrition rate. I am not sure do they even worry about it or have come to terms with it. Every employee is now considered to be replaceable. You think you are important to the company ? You solved 100 different problems ? You stayed in office, came on weekends, fixed issues, shrug off a 10th of a second so that you can get a big deal for the company ? Well bye bye I guess, they will just let you go, you are nothing but a code munching machine. And honestly if someone reaches this state, they should leave. The deadlines are tight. Producing low quality code on time is encouraged. If it is on time, then it is good enough. The company is not yet big in the terms of employees but they want to act like one. “values”, “targets”, “culture” all seem too superficial to me. Or the way these things are implemented/imbibed, seem too unconvincing and unnecessary, rather a lot artificial and text-book like. It should be something that comes out naturally and every employee can empathise with it. It should not be force fed. This has become more of an open letter to the company, so I should stop. I like working here and will recommend it, it’s not bad, but not great either. I think I have grown into it. If you care about what you are actually doing and not expect anything back from it, you’ll be happy. If you think what you do for the company, the company will do back for you, then you are in for a disappointment.

      Viewing 31 - 33 of 992 Reviews
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