BrowserStack reviews

3.9

76% would recommend to a friend

(992 total reviews)
avatar

Ritesh Arora

84% approve of CEO

77% positive business outlook

BrowserStack has an employee rating of 3.9 out of 5 stars, based on 992 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BrowserStack employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

992 reviews
1.0
Jan 6, 2021

The most unethical and greedy co-founders ever

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The product-market fit is good. Company is profitable. Backed by Accel.

Cons

1. A "yes-sir" culture. The co-founders want to surround themselves with people who just do what *they* want. You'll find people with relatively less experience at the Director level handling multiple teams because of the boot-licking they've been doing. The co-founders are only interested in hiring people who'll do what they want and are not interested in new ideas. Just take a look at how quickly so many senior level people like VP of Engg/VP-HR/Directors etc. have left. 2. Continuing from above, the partiality and groupism culture. Everyone wants to be close to the co-founders and the co-founders encourage such behaviour. If you're not in that closed circle, you'll never get promoted no matter how good you've performed. 3. Greediness of the co-founders - even though the company has made lot of profits, it's not willing to share it with the employees. For no reason, it gave "muted" (word used by HR in the org wide email) appraisals during Covid-19 citing slowed down business. Everyone over at BrowserStack knows that there was no slowdown in business. Don't believe me still? Just inquire about the ESOPs program from the current/past employees. 4. Bullying by the older employees - the older employees who got promoted inspite of less experience/talent bully everyone. They like to bully and block ideas by more experienced senior people who get hired. Life becomes miserable and then they resign. And then they wonder, what went wrong? 5. Flawed rating system - this is the biggest sham of all. BrowserStack tries to claim that it's a meritocracy but it's not (see above points). The rating comprises of a calibration where the EMs get together and "review" ratings that were given to the team members. They get together and pull down ratings of people they don't like and then tell the employee that this is the result of "re-calibration". Hope you guys understand what's happening here! Classical groupism at work here. 6. Nothing technically innovative there anymore. All the initial stage employees who did great work were systematically edged out by the co-founders so that they don't have a say later on and replaced them with boot-lickers. Just go through LinkedIn and check out people who are EMs and Directors and have a long tenure. You'll know who are the trouble makers. 7. Almost impossible to work at VP level there if you have new ideas. Just tow the line.

2.0
Jun 20, 2016

Work here to earn money only

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Excellent product - Great perks - pantry, food, facilities, etc. - Ability to work with a talented team - Excellent compensation for some people

Cons

- Terrible employee policies - bad leave structure, for example - No professional growth - No decision-making power - Substandard HR department - worse than the worst HR of any other company - No grade system for salaries, so they widely differ from department to department. Very quick way to learn your worth within the company

1.0
Jun 4, 2023
Recommend
CEO approval
Business Outlook

Pros

- Work and learn with bright minds in tech industry(although this was better until 2020 - now poor quality engg). - You get complex and challenging work, expedites your learning curve. - Remote-first and remote benefits, good comp for most positions. - Fast paced work env with wide variety of platform and exposure. - Other perks: Insurance, Laptop, ESOP, etc.

Cons

- Poor or non-existent work life balance. CEO himself called out in townhall that this place is not for you if you want WLB. This is a problem since managers have started taking advantage of leadership's stand on WLB and asking resources to work on weekends to finish projects to meet deadlines. - Poor planning of projects in speedboats. Leadership and managers takes on a lot of work in commitments with poor estimates and wants 3 - 4 month worth of work to be delivered within a month. - Poor career guideline and EMs do not provide constructive feedback leading to poor rating and poor hike. - Non-inclusive culture. Being remote-first it's a strange reason that USA percy team was let go because of timezone differences with Indian counterparts. - Poor planning on onsite cadence: can book only for 4 nights 5 days - expecting folks to fly from a different city to land on Monday and check in on Tuesday? How can someone stay for 4 nights in a weekday? Trying to save 1 to 2 days' expense? Expecting employees to shell out of their pockets to stay by themselves for business work? No explanation on leadership part on this. - Slow laptop: IT just does not want to address this problem. The laptop freezes even when browsing sites. What exactly is it running in the background for tracking? - Bad hires: from L1 to leadership there are a few folks who just does not want to learn. I understand that they might not be good with tech stuff, but not willing to put efforts in learning just blows my mind. Although, this is limited to a few and not everyone.

Viewing 37 - 39 of 992 Reviews

Glassdoor has 1,027 BrowserStack reviews submitted anonymously by BrowserStack employees. Read employee reviews and ratings on Glassdoor to decide if BrowserStack is right for you.