Pros
The product-market fit is good. Company is profitable. Backed by Accel.
Cons
1. A "yes-sir" culture. The co-founders want to surround themselves with people who just do what *they* want. You'll find people with relatively less experience at the Director level handling multiple teams because of the boot-licking they've been doing. The co-founders are only interested in hiring people who'll do what they want and are not interested in new ideas. Just take a look at how quickly so many senior level people like VP of Engg/VP-HR/Directors etc. have left. 2. Continuing from above, the partiality and groupism culture. Everyone wants to be close to the co-founders and the co-founders encourage such behaviour. If you're not in that closed circle, you'll never get promoted no matter how good you've performed. 3. Greediness of the co-founders - even though the company has made lot of profits, it's not willing to share it with the employees. For no reason, it gave "muted" (word used by HR in the org wide email) appraisals during Covid-19 citing slowed down business. Everyone over at BrowserStack knows that there was no slowdown in business. Don't believe me still? Just inquire about the ESOPs program from the current/past employees. 4. Bullying by the older employees - the older employees who got promoted inspite of less experience/talent bully everyone. They like to bully and block ideas by more experienced senior people who get hired. Life becomes miserable and then they resign. And then they wonder, what went wrong? 5. Flawed rating system - this is the biggest sham of all. BrowserStack tries to claim that it's a meritocracy but it's not (see above points). The rating comprises of a calibration where the EMs get together and "review" ratings that were given to the team members. They get together and pull down ratings of people they don't like and then tell the employee that this is the result of "re-calibration". Hope you guys understand what's happening here! Classical groupism at work here. 6. Nothing technically innovative there anymore. All the initial stage employees who did great work were systematically edged out by the co-founders so that they don't have a say later on and replaced them with boot-lickers. Just go through LinkedIn and check out people who are EMs and Directors and have a long tenure. You'll know who are the trouble makers. 7. Almost impossible to work at VP level there if you have new ideas. Just tow the line.