Build.com reviews

3.9

78% would recommend to a friend

(310 total reviews)

Nicole Creech

52% approve of CEO

69% positive business outlook

Build.com has an employee rating of 3.9 out of 5 stars, based on 310 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

310 reviews
5.0
Sep 26, 2018
Recommend
CEO approval
Business Outlook

Pros

Build is an expanding company and already one of the leaders in the online home improvement retail space. They have fantastic benefits, including; flexible paid holidays, 3% 401k matching, a stock purchase program, and will be switching soon to blue cross healthcare (In my opinion the best HC provider for northern CA) Leadership understands the importance of a work-life balance. They are accomodating of doctor and dentist appointments, family obligations and personal days. The company values the mental and physical health of its employees. The company has been maturing and career pathways are being developed as the number of employees expands. Previously this wasn't as defined and in some cases, in order to advance your career, you'd have to drive your own initiatives and prove their worth. Leadership in my department (Merchandising and Marketing) is very strong. It is evident that they communicate well with one another and their employees. I feel confident that my manager has my best interests in mind and their primary focus is taking care of their team. We have, within the past year, had a new company President take over. His strategy is much different from the previous president and he is currently pushing initiatives to drive long-term growth and success.

Cons

Because of the recent switch in Leadership, there are still some miscommunications that occur between managers. The pay is good relative to jobs in Chico, yet low or mid-range compared to jobs in competing markets. Not all departments seem to be on the same page, levels of cooperation and communication vary which can be frustrating.

5.0
Sep 11, 2018

Work hard and prosper

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I think oftentimes 'work hard' is accompanied by 'play hard' and other such cliches - at Build, work hard means work ethically and with purpose. Whatever you're doing, if you put everything you have into it and don't just treat it like a job you're going to succeed here. I've been doing it for years and I'm nothing special.

Cons

none to speak of, I literally wouldn't be where I am today without the people here

5.0
May 2, 2018

Lots of opportunity if you can adapt to change often

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company is constantly striving to be better, to grow, and improve.

Cons

With so much change you have to be able to quickly adapt

avatar
Build.com Response
8y
Thank you for the fair feedback. We do like to constantly improve and sometimes the change that follows can be overwhelming.
Viewing 52 - 54 of 310 Reviews

Glassdoor has 315 Build.com reviews submitted anonymously by Build.com employees. Read employee reviews and ratings on Glassdoor to decide if Build.com is right for you.