Build.com reviews

3.9

78% would recommend to a friend

(310 total reviews)

Nicole Creech

52% approve of CEO

69% positive business outlook

Build.com has an employee rating of 3.9 out of 5 stars, based on 310 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

310 reviews
4.0
Oct 11, 2017

Solid Software Development Department

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Talented group of software development peers. Using latest languages and technology stacks. Moderately good employee benefits for a company this size. Salary is on-par or exceeds other companies in the area. Extremely fair overall. Opportunities to work from home. Lots of free food due to constant events going on. Code is constantly evolving and there are no shortages on projects that need to be done. Work load is fairly consistent.

Cons

Due to company growth - there are a number of growing pains being seen/felt in the company at the present time. Bathroom issues, space issues, parking issues, etc... Number of holidays given to employees is pretty bad (only 4). You do get extra floating holidays after you've been here a year though. I personally don't like the open seating plan they have going on here. Really hard for someone working in software development to concentrate. It is often very loud and headphones don't help much. All departments are lumped into the same company plan . There are many departments here, from hourly sales jobs to salaried professional positions. Irregardless of your department - everyone is lumped into the same benefits package. It would be nice if those were more broken out and tailored to the type of work people perform. There are often too many distractions and people being sucked into those distractions when they should be working instead.

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Build.com Response
8y
Great list of pro's and noteworthy cons. I personally work in an office because I distract others as well. Open layout was a grand experiment that worked out well for some, not so much for others. I think in future layouts we should give people the opportunity for more privacy as well.
4.0
Sep 21, 2017

Fun Environment but very High School Drama

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun work environment, lots of perks (free coffee, fresh fruit, cereal, beer on Thursdays, lots of vendor funded lunches, etc), vacation time and great benefits and great parties

Cons

Our HR team is very good at over promising things before they hire, they take forever in the process, and then under deliver with the actual jobs. This is a highschool environment, so you need to play the game and make friends if you ever want to get ahead (if there is any open positions). Not much opportunity to move ahead head, turnover rate is pretty high. There is not much communication as to what is going on in the company, lots of secrets until the news comes out in a company wide email.

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Build.com Response
8y
Glad you enjoy the work environment and perks we offer. Sorry you felt overpromised to, it sounds like you're just getting started in the company. Most of the managers and directors are promoted from within so we are voracious internal promoters. If you feel like you're being passed over, maybe try a different department and be PERSISTENT! Moving ahead is a function of growth, so as long as you're willing to move anywhere within the company, there should be opportunities. We're solving the communication this month by developing a monthly state of the union email.
3.0
Sep 7, 2016

Good Frat party

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work/life balance good, lots of "perks" (free mugs, kegs, fruit in the lunch room, holiday parties)

Cons

technical debt to the hilt, little changes cascade.

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Build.com Response
9y
If you're used to a highly structured formal work environment, I can see how you wouldn't have enjoyed the culture at Build.com. We try and introduce people up front to our work hard / play hard mentality. I'm sorry things didn't work out for you. As far as technical debt, a lot of that rests on my shoulders. Bad database structure decisions cascaded down to really tough constraints for our software development and IT teams to work around. Its a slow process but we're removing the debt slowly but surely. Sorry you didn't enjoy your time or end up being a part of our transformation.
Viewing 55 - 57 of 310 Reviews

Glassdoor has 315 Build.com reviews submitted anonymously by Build.com employees. Read employee reviews and ratings on Glassdoor to decide if Build.com is right for you.