Build.com reviews

3.9

78% would recommend to a friend

(310 total reviews)

Nicole Creech

52% approve of CEO

69% positive business outlook

Build.com has an employee rating of 3.9 out of 5 stars, based on 310 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

310 reviews
3.0
Nov 26, 2012

Middle of the road employer.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Growing company making lots of money, fast moving with a lot of variety. Not afraid to try to things or go in new directions. Getting better at seeing the value of customer retention.

Cons

Inexperienced management that doesn't seem to care about the line-workers. High turnover rate with small group of "untouchables". Employees "encouraged" to write good reviews of the company in an effort to attract new talent.

2.0
Apr 18, 2012

Dismal

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Energy was high. Employees were great.

Cons

Not focused on work. No raises in 3 years, though the company made lots of money. Very poor training, mostly a sink-or-swim atmosphere. Poor communication; projects were not presented until they are due, so everything was panic all the time, very little leadership. Salaries were very low compared to other companies in the area. Managers do NOT take care of their employees, do not recognize what they have done. They rely on the employee to ASK for a raise, which is no small task for people.

3.0
Jun 2, 2019

Good experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good experience for e-commerce. Work with top platforms and companies.

Cons

Culture is clicky and executives and upper management aren't great.

Viewing 49 - 51 of 310 Reviews

Glassdoor has 315 Build.com reviews submitted anonymously by Build.com employees. Read employee reviews and ratings on Glassdoor to decide if Build.com is right for you.