Is Build.com a good company to work for?

Build.com has an overall rating of 3.9 out of 5, based on over 315 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 78% of employees would recommend working at Build.com to a friend and 69% have a positive outlook for the business. The best reviews about Build.com have been left by employees working as Brand Manager , Account Manager and Inside Sales Representative .

Does Build.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Build.com employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Build.com. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Build.com?

78% of Build.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Build.com 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Build.com?

Inside Sales Representative (29) , Account Manager (11) , Brand Manager (10) , Sales (9) , Sales Representative (7) , Customer Service Representative (6) , Product Data Specialist (6) , Sales Associate (6) , PPC Specialist (5) , Email Marketing Specialist (3) , Marketing (3) , Software Developer (3) , Software Engineer (3) , Chat Representative (2) , Chat Sales Representative (2)

What are the pros of working at Build.com according to real employee reviews?

"Great people Good vibes Well Established company" ((in 25 reviews)); "Great pay and flexibility with school schedule." ((in 21 reviews)); "Good benefits and insurance" ((in 20 reviews)); "Build.com has a great culture." ((in 19 reviews)); "Lots of free food and stuff" ((in 12 reviews))

What are the cons of working at Build.com according to real employee reviews?

"Management is completely delusional about what phone calls actually come in." ((in 12 reviews)); "Company needs ethic training." ((in 6 reviews)); "Lack of transparency and communication" ((in 6 reviews)); "Many deserve the positions they've earned, but some have become complacent and lack the qualities of a good manager." ((in 5 reviews)); "It doesnt feel like upper management cares about its employees." ((in 5 reviews))

What are employees saying about Build.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Build.com layoffs and their outlook for job security at Build.com in 2026.

What are the top reviewed Build.com locations?

Chico , Atlanta , Horseheads , Berkeley , Bend

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Build.com

Part of Ferguson

Build.com reviews

3.9

78% would recommend to a friend

(310 total reviews)

Nicole Creech

52% approve of CEO

69% positive business outlook

Ratings by category

4.0

Culture & values

3.9

Diversity & inclusion

3.9

Career opportunities

3.8

Work/Life balance

3.8

Compensation and benefits

3.6

Senior management

Build.com has an employee rating of 3.9 out of 5 stars, based on 310 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

310 reviews

3.0

Aug 26, 2020

Was good until it wasn't

Account manager

Recommend

CEO approval

Business Outlook

Pros

bonuses, prizes, parties, nice building, good work space

Cons

cliques, no clear guidance, depends on who you know to move up, internal fighting, reminds you of high school.

4.0

Dec 3, 2019

More Complaining Than Selling

Sales associate

Recommend

CEO approval

Business Outlook

Pros

We actually have it pretty good at Build.com. People just don't understand we are no longer in start up mode and that we are competing with the big dogs now. Everyone wants to hold onto what Build "use to be" under an immature leader. Leadership has been fairly transparent, at least my manager has been that as a business we are short of where we need to be. Why would a company reward its employees for being in the red? Plain and simple you want fun, you want perks, you want to be rewarded for doing a good job, then do a good job. Let's stop complaining and start selling!

Cons

Some managers have a clue, others do not

5.0

Nov 27, 2018

Excellent company that cares for their employees

Software qa engineer

Recommend

CEO approval

Business Outlook

Pros

Build.com is an awesome place to work. Not only do they pay well and have good benefits. but there is a great deal of room for career advancement. Hard work does not go noticed.

Cons

Bonuses not always the best

Viewing 88 - 90 of 310 Reviews

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Jobs at Build.com