Is Build.com a good company to work for?

Build.com has an overall rating of 3.9 out of 5, based on over 315 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 78% of employees would recommend working at Build.com to a friend and 69% have a positive outlook for the business. The best reviews about Build.com have been left by employees working as Brand Manager , Account Manager and Inside Sales Representative .

Does Build.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Build.com employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Build.com. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Build.com?

78% of Build.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Build.com 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Build.com?

Inside Sales Representative (29) , Account Manager (11) , Brand Manager (10) , Sales (9) , Sales Representative (7) , Customer Service Representative (6) , Product Data Specialist (6) , Sales Associate (6) , PPC Specialist (5) , Email Marketing Specialist (3) , Marketing (3) , Software Developer (3) , Software Engineer (3) , Chat Representative (2) , Chat Sales Representative (2)

What are the pros of working at Build.com according to real employee reviews?

"Great people Good vibes Well Established company" ((in 26 reviews)); "Build.com has a great culture." ((in 18 reviews)); "Great pay and flexibility with school schedule." ((in 17 reviews)); "Good benefits" ((in 17 reviews)); "Lots of free food and stuff" ((in 12 reviews))

What are the cons of working at Build.com according to real employee reviews?

"Management is completely delusional about what phone calls actually come in." ((in 11 reviews)); "Multiple times different managers had given entirely different direction and rule set." ((in 6 reviews)); "Not a lot of additional training." ((in 6 reviews)); "It doesnt feel like upper management cares about its employees." ((in 6 reviews)); "Lack of transparency and communication" ((in 6 reviews))

What are employees saying about Build.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Build.com layoffs and their outlook for job security at Build.com in 2026.

What are the top reviewed Build.com locations?

Chico , Atlanta , Horseheads , Berkeley , Bend

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Build.com

Part of Ferguson

Build.com reviews

3.9

78% would recommend to a friend

(310 total reviews)

Nicole Creech

52% approve of CEO

69% positive business outlook

Ratings by category

4.0

Culture & values

3.9

Diversity & inclusion

3.9

Career opportunities

3.8

Work/Life balance

3.8

Compensation and benefits

3.6

Senior management

Build.com has an employee rating of 3.9 out of 5 stars, based on 310 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

310 reviews

3.0

Mar 22, 2017

Drink the Kool Aid

Pre-sales

Recommend

CEO approval

Business Outlook

Pros

Great Pay, Benefits, and Incentive programs

Cons

"Cliquey" You have to really play along to get along. If you do not get into the "spirit" of the company no matter how hard you work or how good your numbers are, you will not advance.

Build.com Response

Thanks for the candid feedback. Good numbers and performance should be the primary reason for advancement at Build.com, period. However, I've seen some people get looked over not because of cliques, but more because they didn't assert themselves and express an interest in promotion. We're not that good at picking people out, its important that you raise your hand and constantly hound / apply for new opportunities. I hope this advice carries you forward in your future career!

4.0

Mar 14, 2017

I loved working at Build. Everyone was really awesome to work work and the job was fun.

Product data specialist

Recommend

CEO approval

Business Outlook

Pros

Good people, good pay, good benefits, the job in data was fun, I gained a lot of work experience

Cons

Seems the company is losing its small town company vibe and turning corporate

Build.com Response

Thanks for the feedback! Its difficult as you get larger and larger to keep that feeling, but first step is awareness. Thanks for the comment and we'll keep that in mind as we continue to succeed!

4.0

Mar 12, 2017

Vendor Account Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They have the best lunch room ever!! You can cook your own full meal

Cons

Be ready to work very long hours!

Build.com Response

Thanks for the feedback!

Viewing 175 - 177 of 310 Reviews

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Jobs at Build.com