Does BusPatrol pay their employees well?

According to anonymously submitted Glassdoor reviews, BusPatrol employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at BusPatrol. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at BusPatrol?

73% of BusPatrol employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BusPatrol 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at BusPatrol?

Field Service Technician (12) , Video Processor (6) , Video Reviewer (6) , QA Analyst (5) , Quality Assurance Analyst (5) , Reviewer (5) , Technician (5) , Manager (4) , Content Reviewer (2) , Correspondence Agent (2) , Document Processor (2) , Field Technician (2) , Talent Acquisition Partner (2)

What are the pros of working at BusPatrol according to real employee reviews?

"Pay within industry standards Good health benefits Good mission" ((in 18 reviews)); "Decent Pay Good Benefits OT availability" ((in 8 reviews)); "People there were great to work with" ((in 6 reviews)); "Best culture I have ever seen so far" ((in 6 reviews)); "Make your own hours, work at your own pace, people seemed nice and work from home is always a plus" ((in 5 reviews))

What are the cons of working at BusPatrol according to real employee reviews?

"It seems that upper management is unaware, or unwilling to learn, what those who work below them do and how they contribute to the success of the company." ((in 6 reviews)); "No stability, dishonesty, awful leadership" ((in 5 reviews)); "Working, salary , hourly , growing company" ((in 4 reviews)); "Better communication recommended." ((in 4 reviews)); "Constant pressure." ((in 3 reviews))

What are employees saying about BusPatrol layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BusPatrol layoffs and their outlook for job security at BusPatrol in 2026.

What are the top reviewed BusPatrol locations?

Lorton , New York , New Orleans , Allentown , Hauppauge , Hampton , Virginia Beach , Springfield , Stafford , Nassau , Rochester , Washington , Philadelphia , Penn , Columbia , Hyattsville , Atlanta , Penn Hills , Florida City , Henrico , Long Island-Queens

BusPatrol reviews

3.9

73% would recommend to a friend

(117 total reviews)

Karoon Monfared

94% approve of CEO

73% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.8

Work/Life balance

3.8

Compensation and benefits

3.8

Career opportunities

3.7

Senior management

BusPatrol has an employee rating of 3.9 out of 5 stars, based on 117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BusPatrol employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

117 reviews

5.0

Nov 21, 2024

Solid experience

Video reviewer

Recommend

CEO approval

Business Outlook

Pros

Simple work, remote, friendly, flexible hours

Cons

Pay could be more competitive but it was entry-level after all

BusPatrol Response

1y

Thank you for sharing your feedback. We're glad to hear that you appreciate the simplicity of the work, the remote options, the friendly environment, and the flexible hours. We understand your point about the pay and appreciate your acknowledgment that it is entry-level. We are always looking for ways to improve and your feedback is valuable in helping us make our compensation packages more competitive. If you have any further suggestions or feedback, please feel free to reach out. Your input is important to us as we strive to create a better workplace for everyone. Thank you again for your review!

4.0

Nov 6, 2024

Overview

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Very flexible and understanding. Very easy work.

Cons

No issues I can think of

BusPatrol Response

1y

Thank you for sharing your feedback. We're delighted to hear that you find the work environment flexible and understanding, and that you appreciate the ease of the work. It's great to know that you don't have any issues to mention. We are committed to maintaining a positive and supportive work environment for all our employees. If you ever have any suggestions or additional feedback, please don't hesitate to reach out. Your input is invaluable in helping us continue to improve. Thank you again for your review!

5.0

Sep 11, 2024

Great but currently stagnant

Video processor

Recommend

CEO approval

Business Outlook

Pros

Amazing work life balance so far, Benefits are satisfactory, Pay is a bit over average. For entry level jobs.

Cons

Pay although a bit over average has become mostly stagnant. And unfortunately as of this posting the only way to be rated to receive a raise or bonus you must be(literally) perfect in everything do so zero mistakes. ie if you work on 200000 work assignment you can not mess up or make a mistake on anyone of them. A touch un realistic but, this is a primary contention point within the non management/executive positions

BusPatrol Response

1y

Thank you for taking the time to share your positive experience at BusPatrol! We're glad to hear that you're enjoying the work-life balance and benefits. We appreciate your feedback regarding compensation. While we strive to offer competitive pay, it’s important to note that raises and bonuses are typically based on various factors. If you have any questions about your specific compensation or the performance evaluation process, please don’t hesitate to contact your manager or the HR department for clarification.

Viewing 49 - 51 of 117 Reviews

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Jobs at BusPatrol

Government Affairs and Community Partnerships Manager

Senior Product Manager

Director of Public Policy

Sr Product Manager - Asset Health

Product Manager - Emergent Work

BusPatrol

BusPatrol reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Solid experience

Overview

Great but currently stagnant

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