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      BusPatrol

      Engaged Employer

      BusPatrol reviews

      3.9

      73% would recommend to a friend

      (117 total reviews)
      avatar

      Karoon Monfared

      94% approve of CEO

      73% positive business outlook

      Ratings by demographic groups

      BusPatrol has an employee rating of 3.9 out of 5 stars, based on 117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BusPatrol employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      117 reviews
      5.0
      Oct 1, 2025

      A Company on the Rise – Mission and Momentum

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Incredible transformation over the past 18 months — stronger leadership, improved communication, and tighter operational execution. Leadership team genuinely cares about employees and the mission. Managers are invested in developing their people. Highly engaged, mission-oriented workforce. Massive business opportunity — exciting and unique to be part of something with real potential to take off.

      Cons

      Still some gaps in communication and operational consistency, though this is normal for a company at this stage of growth. Some members of leadership team are new and so as a whole they are still finding their rhythm, but each brings strong values and capabilities.

      avatar
      BusPatrol Response
      8mo
      Thank you for your thoughtful feedback. We’re glad to hear that you see progress in leadership, communication, and operational alignment, and that you feel the mission and employee development are being supported. We also appreciate your insights on areas where we can improve, including consistency and communication. Your feedback is valuable as we continue to strengthen our practices, and we welcome you to share further thoughts through the People Operations team.
      5.0
      Oct 1, 2025

      Great Humans, Great Opportunity

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Truly the most strategic and kind group of people I’ve worked with to date. -Want to emphasize again how exceptionally thoughtful and strategic this team is. -Business strategy and initiatives move quickly, creating lots of opportunities for cross-functional work. If you enjoy building, creating, and scaling systems and processes that don’t yet exist or need evolving, this is the place. -Distributed workforce: being largely remote is fantastic, with meaningful opportunities to connect in person throughout the year. -The culture and mission are genuinely inspiring and motivating. -There’s significant room for career growth and development if you’re in the right role and supported by the right leader.

      Cons

      -Bonus and equity transparency is virtually nonexistent, which creates distrust. -There’s still a lot of work needed to improve internal systems, platforms, and processes. Working with outdated or clunky systems can be frustrating. -IT support needs to be much better. Period. (i.e. more hands-on, modernized, etc.). There’s literally no ticketing system, and the requests made via email often go unanswered or unresolved. -Some leaders don’t consistently exemplify the company’s leadership behaviors, and it often takes far too long to address these gaps or manage them out. This is one of the biggest inhibitors to progress. -Some senior leaders spend too much time focused on granular, below-the-line details instead of strategic priorities, which can create bottlenecks and derail initiatives. There’s a need for stronger delegation and more executive-level focus.

      avatar
      BusPatrol Response
      8mo
      Thank you for sharing your detailed perspective. We’re happy to hear that you appreciate the culture, mission, and collaborative environment at BusPatrol. We also recognize your concerns about transparency, IT support, and leadership accountability. Your feedback is important and will help guide our efforts to improve employee experience. Please feel free to reach out to People Operations if you’d like to share additional suggestions.
      4.0
      Mar 14, 2025

      Good company mission

      Qa analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Provides work/life balance and overall job is easy as long as you do your part

      Cons

      No room for much growtth

      avatar
      BusPatrol Response
      8mo
      Thank you for sharing your feedback. We’re glad to hear that you appreciate the work/life balance and find the role manageable and supportive. We also understand your note about limited growth opportunities, and we take this feedback seriously as we continue to assess how we can better support career development. If you’d like to share additional thoughts or suggestions, please feel free to reach out to our People Operations team directly.
      Viewing 46 - 48 of 117 Reviews
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      ReviewsBusPatrol reviews

      Glassdoor has 130 BusPatrol reviews submitted anonymously by BusPatrol employees. Read employee reviews and ratings on Glassdoor to decide if BusPatrol is right for you.