Does BusPatrol pay their employees well?

According to anonymously submitted Glassdoor reviews, BusPatrol employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at BusPatrol. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at BusPatrol?

73% of BusPatrol employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BusPatrol 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at BusPatrol?

Field Service Technician (12) , Video Processor (6) , Video Reviewer (6) , QA Analyst (5) , Quality Assurance Analyst (5) , Reviewer (5) , Technician (5) , Manager (4) , Content Reviewer (2) , Correspondence Agent (2) , Document Processor (2) , Field Technician (2) , Talent Acquisition Partner (2)

What are the pros of working at BusPatrol according to real employee reviews?

"Pay within industry standards Good health benefits Good mission" ((in 18 reviews)); "Decent Pay Good Benefits OT availability" ((in 8 reviews)); "People there were great to work with" ((in 6 reviews)); "Best culture I have ever seen so far" ((in 6 reviews)); "Make your own hours, work at your own pace, people seemed nice and work from home is always a plus" ((in 5 reviews))

What are the cons of working at BusPatrol according to real employee reviews?

"It seems that upper management is unaware, or unwilling to learn, what those who work below them do and how they contribute to the success of the company." ((in 6 reviews)); "No stability, dishonesty, awful leadership" ((in 5 reviews)); "Working, salary , hourly , growing company" ((in 4 reviews)); "Better communication recommended." ((in 4 reviews)); "Constant pressure." ((in 3 reviews))

What are employees saying about BusPatrol layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BusPatrol layoffs and their outlook for job security at BusPatrol in 2026.

What are the top reviewed BusPatrol locations?

Lorton , New York , New Orleans , Allentown , Hauppauge , Hampton , Virginia Beach , Springfield , Stafford , Nassau , Rochester , Washington , Philadelphia , Penn , Columbia , Hyattsville , Atlanta , Penn Hills , Florida City , Henrico , Long Island-Queens

BusPatrol reviews

3.9

73% would recommend to a friend

(117 total reviews)

Karoon Monfared

94% approve of CEO

73% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

BusPatrol has an employee rating of 3.9 out of 5 stars, based on 117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BusPatrol employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

117 reviews

5.0

Aug 9, 2023

Great company

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Cool tech stack. Interesting projects.

Cons

Didn't notice any cons so far

BusPatrol Response

2y

We're so glad you're on the bus! Thanks for the review and please let us know how we can support your work and development at BusPatrol by reaching out to the People team with any ideas.

4.0

Jul 27, 2023

Job is great if you can manage a high call volume and angry caller’s everyday

Contact center agent

Recommend

CEO approval

Business Outlook

Pros

Good insurance Good pay (I was there for several years, pay has changed for new comers) Helpful team members and supervisors 1 hr break (unless there’s hundreds of voicemails, then they’ll cut you’re break to 30 min)

Cons

The call center doesn’t get any attention from the company’s higher ups therefore, issues continue to occur until a caller reaches one of the higher ups. Ridiculously high call volume The supervisor call back was so full that people would be calling over and over There were jurisdictions/county’s that did not have a guidelines for requesting court so when a caller would ask, we would have to tell them to look it up them selves. People did not handle this well. There are also lots of mistakes with the citations and people will yell at the agents, curse at them.etc because of this, yet nothing is done to help the call center and their agents aka the face of the company

5.0

Jul 26, 2023

Good company

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Great pay and per diem.

Cons

Unorganized planning of projects. I hear they have gotten better

BusPatrol Response

2y

Thank you for taking the time to leave a review. As a growing company, we are able to learn quickly and make necessary changes to be as productive as possible.

Viewing 52 - 54 of 117 Reviews

Top companies for "Compensation and Benefits" near you

IBM

3.6★Compensation & Benefits

Dell Technologies

3.5★Compensation & Benefits

Concentrix

3.6★Compensation & Benefits

Booz Allen Hamilton

3.7★Compensation & Benefits

Jobs at BusPatrol

Government Affairs and Community Partnerships Manager

Senior Manager, Product Marketing

Senior Software Development Engineer

Senior Executive Assistant

IT Ops Automation Engineer

BusPatrol

BusPatrol reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great company

Job is great if you can manage a high call volume and angry caller’s everyday

Good company

Top companies for "Compensation and Benefits" near you

Jobs at BusPatrol