BusPatrol reviews

3.9

73% would recommend to a friend

(117 total reviews)
avatar

Karoon Monfared

94% approve of CEO

73% positive business outlook

BusPatrol has an employee rating of 3.9 out of 5 stars, based on 117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BusPatrol employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

117 reviews
1.0
Oct 27, 2023

Company is in shambles

Recommend
CEO approval
Business Outlook

Pros

Good benefits, good lunch breaks, nice supervisor

Cons

Higher management doesn’t care, micromanaging, low raises

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BusPatrol Response
2y
Thank you for your review! We’re pleased to read that you were happy with the benefits, breaks, and your direct manager at BusPatrol. Our leadership team is committed to investing in our employees and improving the BusPatrol employee experience. We actively invest in leadership training to foster a more supportive and open work environment and reduce any instances of micromanaging. Additionally, we offer annual performance reviews for all employees, providing opportunities for raises and growth. If you'd like to discuss your feedback further, please don't hesitate to reach out to our People team.
1.0
Sep 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are ok and I mostly work from home, although that could change at any moment.

Cons

This has got to be the most mismanaged and hypocritical company I've ever worked for. They can't decide on a WFH policy so you never know when you'll suddenly be forced to go to the office. Unless you're an upper level or corporate employee, then you get to do whatever you want, including telling your employees to work in office while you sit on your couch in your mansion. Management loves throwing out buzzwords and talking about their "pillars of success" but doesn't actually follow any of them. They tell you to come to them with comments or concerns and when you do you're either ignored or punished. They ask for feedback and when you don't give them the exact feedback they want (praise and accolades) they get upset and refuse to listen. They slow the workflow down by adding unnecessary steps and then wonder why production and morale are down. If you dare question any of these new processes you're labeled as "insubordinate" and are told by management to "do as I say" like you're in kindergarten. You should apply here only if you are a corporate bootlicker, like to be micromanaged, have no original thoughts, and/or lack self esteem and confidence.

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BusPatrol Response
2y
Thank you for your detailed feedback! Firstly, we're pleased that you found our pay and benefits satisfactory. Regarding our work-from-home policy, we understand the challenges of uncertainty, but we've been exploring a hybrid model to balance in-office collaboration and remote flexibility, aiming to boost productivity and company culture. We apologize if you felt micromanaged during your time here. We actively invest in leadership training to foster a more supportive and open work environment. We value innovative ideas and welcome suggestions to drive our mission forward. Child safety remains at the heart of our mission. Additionally, we offer annual performance reviews for all employees, providing opportunities for raises and growth. If you'd like to discuss your feedback further, please don't hesitate to reach out to our People team.
4.0
Sep 17, 2023

Travel, eh

Recommend
CEO approval
Business Outlook

Pros

Great benefits and generous PTO

Cons

Not much work life balance

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BusPatrol Response
2y
Thank you for your positive review! It’s important to us to offer all BusPatrollers great benefits and PTO. We’re actively working to improve the work-life balance for our technicians, and your comments have been noted. If you’d like to share further feedback, please don’t hesitate to contact our People team.
Viewing 49 - 51 of 117 Reviews

Glassdoor has 130 BusPatrol reviews submitted anonymously by BusPatrol employees. Read employee reviews and ratings on Glassdoor to decide if BusPatrol is right for you.