BusPatrol reviews

3.9

73% would recommend to a friend

(117 total reviews)
avatar

Karoon Monfared

94% approve of CEO

73% positive business outlook

BusPatrol has an employee rating of 3.9 out of 5 stars, based on 117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BusPatrol employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

117 reviews
4.0
Dec 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Colleagues are generally supportive and willing to collaborate when challenges come up. Company provides a stable environment with consistent expectations. Opportunities to learn different parts of the process if you take initiative.

Cons

Communication between departments could be more streamlined to prevent delays. Limited structure around career development or growth paths. Some workloads can shift suddenly due to operational changes, which can be frustrating. Improvements are often discussed but can take a long time to be implemented.

avatar
BusPatrol Response
6mo
Thank you for taking the time to share your experience, It’s great to hear that you’ve found your colleagues supportive and that you’ve had opportunities to gain exposure different parts of our processes. We appreciate your feedback on communication between departments, career development, and the pace of improvements. These are areas we know matter and are working to strengthen. Your suggestions around tools, training, and clearer career paths are especially helpful as we continue to make changes. If you’d like to share more ideas or talk through your experience, our People Operations team would be happy to connect. Your input helps us move forward.
5.0
Dec 11, 2025

Mission Driven

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When I first joined the company, I wasn’t completely sure whether it was truly mission-driven or simply using the mission as a talking point. It didn’t take long for me to see that their commitment is real. This organization genuinely prioritizes its mission of protecting children over the bottom line, and that authenticity shows in every part of the culture. The environment here is unlike any other workplace I’ve experienced. It feels like a family—supportive, collaborative, and grounded in shared purpose. Leadership doesn’t just say they care about employees; they consistently show it. They invest not only in our well-being, but in the well-being of our families as well. It’s rare to work somewhere where your paycheck directly contributes to saving lives, and that meaning gives my work a level of fulfillment I’ve never had before. The executive leadership team is approachable, engaged, and genuinely connected with employees at every level. From day one, this hasn’t felt like “just a job.” Instead, it’s a place where I feel I’m making a real contribution—to children, to families, to the community, and to overall safety. It’s incredibly rewarding to be part of something that truly matters.

Cons

The only downside is that the organization is not yet operating in every state. Given how important and impactful this mission is, this type of work truly needs to be available nationwide.

avatar
BusPatrol Response
5mo
Thank you for sharing such a meaningful perspective. We’re grateful to hear that our mission and commitment to protecting children have come through clearly in your experience. Knowing that the culture, leadership, and sense of purpose have made your work fulfilling means a great deal to us. We appreciate your thoughts on continued growth and expansion, and we share your belief in the importance of bringing this work to more communities. Your advice about maintaining strong leadership connection is also well received; it’s something we deeply value as BusPatrol continues to evolve. Thank you for being part of the work we’re doing and for the impact you help create every day!
5.0
Oct 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Truley stands behind their mission statement, Opportunities for advancement, The management here values their employees, and it shows in the interactions you have with them, Monday through Friday schedules. One of the few places I have worked where the Executive suite cares about employee's feedback, encourages it and provides a forum for you to share your ideas.

Cons

after approximately 2 years I have not found a con working with Buspatrol. This company cares about you and the work they do.

avatar
BusPatrol Response
8mo
Thank you for sharing your feedback. We’re delighted to hear that you feel supported by leadership, value the opportunities for advancement, and see our mission reflected in your daily experience. It’s encouraging to know that our open communication and employee engagement are making a positive impact. We appreciate your kind words and welcome any additional feedback you may want to share with our People Operations team directly.
Viewing 13 - 15 of 117 Reviews

Glassdoor has 130 BusPatrol reviews submitted anonymously by BusPatrol employees. Read employee reviews and ratings on Glassdoor to decide if BusPatrol is right for you.