BusPatrol reviews

3.9

73% would recommend to a friend

(117 total reviews)
avatar

Karoon Monfared

94% approve of CEO

73% positive business outlook

BusPatrol has an employee rating of 3.9 out of 5 stars, based on 117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BusPatrol employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

117 reviews
2.0
Dec 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home 90% of the time.

Cons

Constant pressure. No company spirit with employees. Executives keep saying what a wonderful place it is.

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BusPatrol Response
1y
Thank you for sharing your feedback. We're glad to hear that you appreciate the flexibility of working from home most of the time. We are sorry to hear about your concerns regarding the pressure and company spirit. We understand that a supportive and cohesive work environment is crucial for everyone. Your feedback about the need for more training and a better company culture is valuable, and we will take it into consideration as we strive to improve. If you have any specific suggestions or further details, please feel free to share them with us directly. Your input is essential in helping us make meaningful changes. Thank you again for your review.
1.0
Jan 30, 2024
Recommend
CEO approval
Business Outlook

Pros

None. They make you work stupid hours

Cons

I don’t even know where to start with cons. Upper management sucks, team leads suck even more. No one is qualified, have to pay incidentals for hotels and if you can’t you can’t work until you get paid, doesn’t give you a gas card for how much driving there is, traveling doesn’t exist, and co workers are cocky as hell.

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BusPatrol Response
2y
Thank you for sharing your feedback. We apologize for any negative experiences you've had regarding work hours, management, and team dynamics. Your concerns about expenses and professional support have been shared with our People Operations team to investigate. We strongly recommend employees report these challenges to our People Operations team so we can address them promptly. If you'd like to discuss further, please feel free to reach out. Thank you again for your feedback.
1.0
Sep 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are ok and I mostly work from home, although that could change at any moment.

Cons

This has got to be the most mismanaged and hypocritical company I've ever worked for. They can't decide on a WFH policy so you never know when you'll suddenly be forced to go to the office. Unless you're an upper level or corporate employee, then you get to do whatever you want, including telling your employees to work in office while you sit on your couch in your mansion. Management loves throwing out buzzwords and talking about their "pillars of success" but doesn't actually follow any of them. They tell you to come to them with comments or concerns and when you do you're either ignored or punished. They ask for feedback and when you don't give them the exact feedback they want (praise and accolades) they get upset and refuse to listen. They slow the workflow down by adding unnecessary steps and then wonder why production and morale are down. If you dare question any of these new processes you're labeled as "insubordinate" and are told by management to "do as I say" like you're in kindergarten. You should apply here only if you are a corporate bootlicker, like to be micromanaged, have no original thoughts, and/or lack self esteem and confidence.

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BusPatrol Response
2y
Thank you for your detailed feedback! Firstly, we're pleased that you found our pay and benefits satisfactory. Regarding our work-from-home policy, we understand the challenges of uncertainty, but we've been exploring a hybrid model to balance in-office collaboration and remote flexibility, aiming to boost productivity and company culture. We apologize if you felt micromanaged during your time here. We actively invest in leadership training to foster a more supportive and open work environment. We value innovative ideas and welcome suggestions to drive our mission forward. Child safety remains at the heart of our mission. Additionally, we offer annual performance reviews for all employees, providing opportunities for raises and growth. If you'd like to discuss your feedback further, please don't hesitate to reach out to our People team.
Viewing 22 - 24 of 117 Reviews

Glassdoor has 130 BusPatrol reviews submitted anonymously by BusPatrol employees. Read employee reviews and ratings on Glassdoor to decide if BusPatrol is right for you.