BusPatrol reviews

3.9

73% would recommend to a friend

(117 total reviews)
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Karoon Monfared

94% approve of CEO

73% positive business outlook

BusPatrol has an employee rating of 3.9 out of 5 stars, based on 117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BusPatrol employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

117 reviews
1.0
Jan 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Good support doing Pre-joining formalities.

Cons

Toxic Reporting Manager No clarity about the job role Always discreetly contacting candidates via linkedin and offering job while no roles and responsibilities are clearly outlined and No culture of giving feedback or providing support to new joiners. Lack of courtesy or effort to understand the challenges faced by employees. Reporting manager unapproachable, with no communication or constructive feedback. Termination within a month of employment, with no prior warning or discussion about performance or challenges. Role involved managing 5 C-suite executives' calendars and travel, but with no clearly defined responsibilities. Additional tasks included non-executive duties such as refilling the office pantry and performing janitorial work (e.g., refilling washroom supplies). Disrupted work-life balance due to frequent, unexpected travel requirements (3-4 days per week instead of the initially stated 1-2 days per month).

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BusPatrol Response
1y
Thank you for taking the time to share your experience with us. We are truly sorry to hear that your time at BusPatrol was disappointing and frustrating. We sincerely apologize for any inconvenience and stress caused by the discrepancies in job expectations and the lack of support you encountered. We would like to clarify that the job description shared with you indicated a requirement of 3-5 days in the office, as well as supporting 3-5 executives. Additionally, coaching opportunities and advisement on items requiring attention to detail and proper grammar were provided to help you succeed in your role. We take your feedback seriously and will share it with our team to ensure that we address these issues and improve our work environment. We wish you all the best in your future endeavors and hope you find a role that better aligns with your expectations.
2.0
Jan 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Pays well if you like to travel

Cons

Management is clueless and makes things more frustrating for uts employees.

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BusPatrol Response
1y
Thank you for sharing your feedback. We appreciate your positive note on the compensation and travel opportunities. We are sorry to hear about your concerns regarding management. We are committed to continuous improvement and value your input. We will take your comments into consideration as we strive to create a better work environment for all employees. If you have any specific suggestions or further details, please feel free to share them with us directly. Your feedback is crucial in helping us make meaningful changes. Thank you again for your review.
2.0
Dec 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home 90% of the time.

Cons

Constant pressure. No company spirit with employees. Executives keep saying what a wonderful place it is.

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BusPatrol Response
1y
Thank you for sharing your feedback. We're glad to hear that you appreciate the flexibility of working from home most of the time. We are sorry to hear about your concerns regarding the pressure and company spirit. We understand that a supportive and cohesive work environment is crucial for everyone. Your feedback about the need for more training and a better company culture is valuable, and we will take it into consideration as we strive to improve. If you have any specific suggestions or further details, please feel free to share them with us directly. Your input is essential in helping us make meaningful changes. Thank you again for your review.
Viewing 25 - 27 of 117 Reviews

Glassdoor has 130 BusPatrol reviews submitted anonymously by BusPatrol employees. Read employee reviews and ratings on Glassdoor to decide if BusPatrol is right for you.