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Businessolver

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Businessolver Client Operations Lead (COL) reviews

3.9

66% would recommend to a friend

(11 total reviews)

Jon Shanahan

70% approve of CEO

68% positive business outlook

Ratings by category

3.8

Culture & values

3.8

Diversity & inclusion

3.8

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.2

Compensation and benefits

Ratings by demographic groups

Reviews by job title

11 reviews
1.0
Jul 20, 2020

Buyer beware

Client operations lead (col)
Recommend
CEO approval
Business Outlook

Pros

You will learn much, free food

Cons

Work life balance, toxic culture, marginalized managers, turnover in operations, lack of empathy, bottom tier benefits, not enough doers, tone deaf at the top, no mechanism to support taking vacation

avatar
Businessolver Response
6y
I am genuinely sorry to hear that your experience has been negative while employed with Businessolver. It would be very beneficial to discuss why the role has not been a fit, and what can be done to address your concerns. I would welcome a confidential conversation. Feel free to reach out at cbrabec@businessolver.com.
1.0
Mar 27, 2020

Run away as fast as you can!

Client operations lead (col)
Recommend
CEO approval
Business Outlook

Pros

The company spends a lot of time and resources on training but the training is not focused or well organized for how the organization actually works.

Cons

I knew within 6 weeks of starting that I had made a bad career decision. The company is extremely understaffed and the COL roll was the dumping group for work that others across the company. The final straw was when the bonus eligibility that I had negotiated as a part of my offer was taken away significantly changing my earning potential. Out of 20+ people in my onboarding class less than half made it to their one year anniversary. This was a class filled with seasoned bene admin professionals that understand the demands of the industry but could not tolerate the dysfunction at Businessolver.

avatar
Businessolver Response
6y
Thank you for your feedback. I would appreciate the opportunity to discuss this "live" with you as in my efforts to obtain context and facts around your comments, I was unable to tie them out. For example, I don't have turnover data that reflects losing that number of employees out of any new hire class. I can be reached at mklipfel@businessolver.com.
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