Does Businessolver pay their employees well?

According to anonymously submitted Glassdoor reviews, Businessolver employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Businessolver. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Businessolver?

60% of Businessolver employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Businessolver 3.3 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Businessolver?

Member Advocate (32) , Client Champion (12) , Participant Services Representative (12) , Client Operations Lead (11) , Client Operations Lead (COL) (11) , Client Services (9) , Member Service Representative (9) , Client Relationship Manager (8) , Software Engineer (8) , Customer Service Representative (7) , Configuration Specialist (6) , Project Manager (6) , Sales (6) , Systems Relationship Manager (6) , Analyst (5)

What are the pros of working at Businessolver according to real employee reviews?

"Great for people who might not know right away after college what they want to do" ((in 63 reviews)); "They will try to sucker you in with free food and promises that don’t exist." ((in 36 reviews)); "Pay is good for a part" ((in 19 reviews)); "Leadership is great." ((in 17 reviews)); "Great culture and people, Work from home" ((in 17 reviews))

What are the cons of working at Businessolver according to real employee reviews?

"There is no work/life balance" ((in 24 reviews)); "Awful management and employee relations" ((in 19 reviews)); "Be sure to ask for as much as you can upfront because you won't be getting a raise." ((in 18 reviews)); "Overworked, fast paced, little training" ((in 16 reviews)); "Lack of communication and little to no help in chats since its so busy." ((in 13 reviews))

What are employees saying about Businessolver layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Businessolver layoffs and their outlook for job security at Businessolver in 2026.

What are the top reviewed Businessolver locations?

Des Moines , West Des Moines , Denver , Iowa City , Chicago , Greenwood Village , Charlotte , Dallas , Houston , New York , Boston , Atlanta , San Antonio , Urbandale , Tampa , Long Branch , Newark , Ohio , Saint Louis , Maryland , Platteville , Phoenix , Scottsdale , Detroit , Warren , Asheville , Austin , Rutland , Minneapolis , Cordova

Businessolver reviews

3.4

60% would recommend to a friend

(561 total reviews)

Jon Shanahan

67% approve of CEO

57% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Businessolver has an employee rating of 3.4 out of 5 stars, based on 561 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Businessolver employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

561 reviews

2.0

Feb 24, 2023

Only good for side income

Member services advocate

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, not as uptight as most call centers

Cons

Only get 2.5 weeks of training and training is only 3 hours a day. You're thrown to the wolves and when you need help on a call, they take 10+ mins just to get an answer for your issue. It's very frustrating. Half the calls we are given are about things we weren't even trained on. It's very unorganized and tech problems happen weekly for the system they use for phones. And the screwed up thing is is that you need to be working there a minimum of one year and work TWO annual enrollment periods before you can switch departments. No room for growth at all.

Businessolver Response

2y

Thank you for your feedback.

2.0

Mar 15, 2022

Not enough pay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work from home, no micromanagement

Cons

Not enough pay for the amount of work required. No advancement.

Businessolver Response

4y

Thank you for your feedback. If you have more context to share, please reach out to me at mklipfel@businessolver.com.

1.0

Aug 6, 2021

WOREST

Member service representative

Recommend

CEO approval

Business Outlook

Pros

Pay Breaks Training Interview I don’t have 10 nice things to say about you

Cons

They don’t care about you or what you h e going on they are very unprofessional I wouldn’t dare work for them again I reached out and reached out to help with my issue and when someone did reach back out it was to late and she blamed everything on me LAME !!

Businessolver Response

4y

Thank you for your feedback. If you are open to sharing more details, I can be reached at mklipfel@businessolver.com.

Viewing 217 - 219 of 561 Reviews

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Jobs at Businessolver

Audit Specialist I (COBRA/LOA/Retiree) Benefit Administration Processing (Remote)

Audit Specialist I (COBRA/LOA/Retiree) Benefit Administration Processing (Remote)

AVP of Client Services (Remote)

Client Services Manager (Remote)

Director of Client Services (Remote)

Businessolver

Businessolver reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Only good for side income

Not enough pay

WOREST

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Jobs at Businessolver