C2 Education reviews

3.0

33% would recommend to a friend

(1,055 total reviews)

Peter Waller

30% approve of CEO

33% positive business outlook

C2 Education has an employee rating of 3.0 out of 5 stars, based on 1,055 company reviews on Glassdoor which indicates that most employees have an average working experience there. The C2 Education employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Mar 8, 2016
Recommend
CEO approval
Business Outlook

Pros

-flexible hours -relatively laid back if you are not a center director

Cons

-no real future unless you want to run a center, which is just sales pressure -work late Fridays, and weekends

3.0
Feb 26, 2016

Tutor

Recommend
CEO approval
Business Outlook

Pros

I really enjoy helping people, so I have been happy to help students with their work or test preparation. The other tutors at the center also seem fond of helping students learn, so it makes for a non-competitive, mutual work environment among co-workers. Our center director tries to make our—the tutors'—lives as easy as possible by dealing with parents and other issues that arise outside of the session. Scheduling is flexible, so if I have to miss a day next week, I just need to inform the director.

Cons

But it's also bad that the schedule is flexible. I never know what my schedule is like until the day of, and still it is NOT final. The parents make the calls and we must heed their orders, even if they were against company policy. While policy states that students are required to schedule sessions at least 24 hours prior, I've been constantly thrust with new students who just called in to have a session that day, so planning for sessions beforehand—as ordered to do so during training—wasn't practical. In addition to the challenge of handling three students simultaneously, there are those last-minute, call-in student who wants to start learning before I even get a chance to prepare. Sigh... With regards to the students, the world isn't perfect. There are good (hard-working, not necessarily smart) and bad (lazy) students. The majority of bad students either expect lofty results without putting in the necessary work or do not complete assigned work. And when we throw stubborn parents in the mix, we got a massive headache. It's tough to extract results under the quixotic demands of parents who expect good results by throwing money at the problem, which is the direct result of poor parenting and neglect. Also, I find myself constantly working past my shift because the students need their work done (i.e., something is happening/due tomorrow) without compensation. Is MY time not valued?

avatar
C2 Education Response
9y
Welcome to the C2 family! Thank you for jumping right in to help our students and share your feedback to make the company better. And you're right - there are pros and cons to having a flexible schedule. We will avoid turning students away who need our help and we will always put their needs first. Working with students requires a unique set of skills and our tutors are among the best at accomodating a wide range of study habits and family dynamics. While we are focused on supporting our students - we also want to support you! Knowing that your CD is listening and managing the team is a really good start. Please continue working closely with your Center team to ensure you're able to adjust to this demanding environment and stay focused on the needs of our customers.
1.0
Feb 26, 2016
Recommend
CEO approval
Business Outlook

Pros

- Meeting and encouraging students of many different walks-of-life. A few students needed a life mentor in addition to a tutor, and being able to be a good role model and seeing them grow was amazing. - Mixing together multiple subjects really opens up how the subjects are related. This has helped me grow as a tutor and as a teacher. - Hours are pretty good for an extra income. - Once the main tutor creates a plan, everything is pretty much set. Just grab the next piece while preparing for your sessions!

Cons

- Centers do not keep up with the maintenance of key systems. - Way too big push for big sales. Families pretty much have to purchase large package hours in order to start tutoring. - The developed materials are not that great. They are full of grammatical errors, poorly worded questions, missing answer choices, and other errors. The developed material also does not compare well to the official SAT/ACT, including the new test! - There is very little, if any, push to make the Centers or C2 Education better. - C2 Education is growing way too quickly for its own good. - The 3:1 ratio is a great idea in theory, but very poorly executed. Classes regularly have 3 completely different topics, hurting the efficiency of the classes. - The paperwork for each student is excessive, usually adding another hour or two after a long day. - Tutors are not paid for any preparation or cleanup time. - There are few, if any, benefits for full-time employees. Very few vacation/sick days, health insurance (if you are lucky...) - Massive language barrier with the directors and corporate. Everyone above the tutors pretty much speak Korean first, then English. - Tutors are not encouraged to use their skill sets at all beyond just tutoring. - Inconsistency. Everything is inconsistent. What the directors tell parents and students will not be passed on to the tutors, the general plan for students can morph week-by-week without warning or explanation, the directors will not keep their promises (especially with hours and pay) unless the tutor keeps on them.

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