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      CAI

      Engaged Employer

      CAI reviews

      3.0

      39% would recommend to a friend

      (549 total reviews)
      avatar

      Tom Salvaggio

      44% approve of CEO

      39% positive business outlook

      Ratings by demographic groups

      CAI has an employee rating of 3.0 out of 5 stars, based on 549 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CAI employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      549 reviews
      1.0
      Dec 10, 2021

      Terrible benefits

      Service desk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work could be done remotely if preferred

      Cons

      Awful benefits. No PTO, real below pay than the market - you make more at chick fil a -, you feel unworthy to the company, no sick days, no holidays.. Bothering managers.. I was really successful at what I did according to my teammates, my manager, and their clients. We still are in touch with many. But overall, the company is awful for any human being since they don't make you feel you're part of the company. I had to go to ER one day and when I got back, first thing the HR asked me is to submit the time I was off as out of office. They knew I went to ER but they didn't even care if I was ok or not. Awful human beings. They don't care you live or die, they care their own business.

      avatar
      CAI Response
      4y
      Thank you for your feedback. We are committed to creating an enjoyable work culture and are sorry to hear it did not meet your expectations. We continuously evolve our benefits package by paying close attention to what our employees want as well as market best practices. Work from anywhere model, work-life balance, and professional development opportunities are the core focuses of our benefit offerings. We will take your thoughts into consideration as we continue to improve upon this package. We also welcome a further conversation about your experience. Please contact our HR department if you wish to discuss.
      1.0
      Jun 17, 2021

      Last Resort/Temp Job

      Service desk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very hesitant to even have a pro for the company other than the pay was decent.

      Cons

      They work you like a dog for $17 hr, barely get breaks, taking back to back calls, even when you're working on a ticket you get thrown into a call by the senior analyst which is pretty ridiculous and can lead to issues if not documented or handled correctly. They don't train the employee enough, you have to mostly research and be on your own yet they say they will hire anyone even without experience which doesn't make sense.

      2.0
      Oct 19, 2019

      Service Desk Analyst

      Service desk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The work and life is balanced

      Cons

      The salary not good at all

      avatar
      CAI Response
      6y
      Like the technology field itself, CAI is constantly evolving and is working hard to expand the solutions we offer clients and our employees. We appreciate your taking the time to provide us with feedback and will pass your thoughts along.
      Viewing 31 - 33 of 549 Reviews
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      ReviewsCAI reviews

      Glassdoor has 654 CAI reviews submitted anonymously by CAI employees. Read employee reviews and ratings on Glassdoor to decide if CAI is right for you.