Does CAI pay their employees well?

According to anonymously submitted Glassdoor reviews, CAI employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at CAI. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at CAI?

39% of CAI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CAI 3.3 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at CAI?

Service Desk Analyst (39) , Business Analyst (18) , Project Manager (17) , Help Desk Analyst (13) , IT Service Desk Analyst (13) , Software Developer (12) , Consultant (8) , Programme Analyst (8) , Image Verifyer (7) , Manager (6) , Analyst (5) , Intern (5) , Service Desk Intern (5) , Software Engineer (5) , Executive Director (4)

What are the pros of working at CAI according to real employee reviews?

"Met some good people (mostly contractors or engineers)" ((in 38 reviews)); "good benefits available for contractors" ((in 35 reviews)); "But good managers are few and far between." ((in 20 reviews)); "Being able to work from home is very convenient." ((in 15 reviews)); "Good work life balance for all employees" ((in 14 reviews))

What are the cons of working at CAI according to real employee reviews?

"Pay is low and that you have to work 5 hour 5 shifts." ((in 45 reviews)); "Poor management, technology failed daily and for a tech company that shouldnt happen." ((in 31 reviews)); "Low salary.No 401 contribution from employer" ((in 19 reviews)); "No PTO offered for hourly employees and there’s no plan in place for career advancement." ((in 16 reviews)); "No Training." ((in 13 reviews))

What are employees saying about CAI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CAI layoffs and their outlook for job security at CAI in 2026.

What are the top reviewed CAI locations?

Allentown , Newark , Harrisburg , Chicago , Boca Raton , Orlando , Wilmington , Indianapolis , New York , Philadelphia , Pittsburgh , Tallahassee , Houston , Cleveland , Jacksonville , Tampa , Atlanta , Washington , Austin , Dallas , Los Angeles , Bethlehem , Miami , Ocoee , Dover , Flemington , Jersey City , Livingston , Princeton , Elkton

CAI reviews

3.0

39% would recommend to a friend

(550 total reviews)

Tom Salvaggio

44% approve of CEO

39% positive business outlook

Ratings by category

3.3

Work/Life balance

3.2

Diversity & inclusion

2.9

Culture & values

2.8

Compensation and benefits

2.7

Career opportunities

2.6

Senior management

CAI has an employee rating of 3.0 out of 5 stars, based on 550 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CAI employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

550 reviews

5.0

May 21, 2020

Awesome place to work!

Associate

Recommend

CEO approval

Business Outlook

Pros

I love working at Computer Aid (CAI)! I am based in Chicago in the Midwest operating portfolio. From day 1, I have found the culture to be inclusive and positive. The focus is on doing the right thing which includes clients, employees and the community. It is a collaborative environment where differences are embraced and celebrated. Tom Weaver, the EVP of the Midwest, sets an extremely positive tone. He has an open door policy and is accessible to all employees. He is a fantastic leader. The company has been very sensitive and communicative around the COVID-19 pandemic. Our teams did not skip a beat in supporting our clients, with customer satisfaction scores staying the same or improving. I love my job and colleagues. I foresee a long career at CAI.

Cons

The only con is a lack of 401(k) match by the company. The rest of the benefits are comprehensive and fairly priced.

CAI Response

6y

We appreciate your review and your thoughts on how we can improve. We have shared this review with the Midwest portfolio so CAI can continue to improve and become the best that we can be.

3.0

Apr 1, 2020

Decent place to work

It service desk analyst

Recommend

CEO approval

Business Outlook

Pros

Competitive Pay No Micro MGMT Above average pay

Cons

No 401K match. Other benefits lacking as well

CAI Response

6y

CAI appreciates that you took the time to review us and your current working experience. We wish you all the best.

4.0

Dec 25, 2019

Good Company for College Grad

Service desk analyst

Recommend

CEO approval

Business Outlook

Pros

Been working full time at CAI as a bachelor of science in IT for several months. Pay could be better but the work is rewarding and the office culture is very relaxed and casual.

Cons

Pay could be better No PTO (for new hire anyway)

CAI Response

6y

Thank you for giving your thoughts on how CAI can improve and sharing your experience.

Viewing 400 - 402 of 550 Reviews

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Jobs at CAI

Project Delivery Lead

AI Experience Designer

CAI

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