CAQH reviews

2.7

32% would recommend to a friend

(51 total reviews)

Sarah Ahmad

33% approve of CEO

37% positive business outlook

CAQH has an employee rating of 2.7 out of 5 stars, based on 51 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CAQH employee rating is 21% below average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

51 reviews
1.0
Dec 19, 2025

Board of Directors Warning

Recommend
CEO approval
Business Outlook

Pros

There are some standout employees who genuinely care and perform at a high level, though many are actively exploring other opportunities or beginning to transition out. Compensation and remote work flexibility are solid, which is a primary reason some remain.

Cons

The concerns raised in the October 2024 post intended to warn the Board were accurate. Leadership has shown little innovation, and the culture that has emerged is chaotic and increasingly toxic. So-called “layoffs” are frequently experienced as personal, targeted actions, creating a climate of fear that discourages employees from speaking up. Retaliation, real or perceived, has become a meaningful concern. As a result, employees are voting with their feet: attrition is rising, and many who remain are actively seeking roles elsewhere. Any experienced Board understands what that signal represents.

2.0
Sep 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Fully remote work and opportunities to learn from fast paced environment.

Cons

The workload can be very heavy, with employees often working long hours of 12 or more per day. Decision-making is centralized with the CEO, which sometimes creates delays and impacts the overall quality of products and services. Some processes feel outdated, and meetings are not always productive. The culture reflects more of a large insurance company than the innovative and entrepreneurial image the brand presents. Stress and burnout are common for both employees and managers, and leadership is not always open to critical feedback, especially during times of layoffs.

Viewing 4 - 6 of 51 Reviews

Glassdoor has 52 CAQH reviews submitted anonymously by CAQH employees. Read employee reviews and ratings on Glassdoor to decide if CAQH is right for you.