CARCHEX reviews

4.2

88% would recommend to a friend

(94 total reviews)

Scott Levy

90% approve of CEO

89% positive business outlook

CARCHEX has an employee rating of 4.2 out of 5 stars, based on 94 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CARCHEX employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

94 reviews
2.0
Dec 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Free use of gym (boot camp) on your lunch break. You need to manage that time for the gym and lunch which is typically an hour. Free Pizza on Saturdays that you work. Free food within your team when your supervisor buys it or at the end of the month you will get breakfast and/or lunch.

Cons

Hours will vary from 10-7, 11-8 and 12-9. You will be lucky to get a 9-6 if you are a top performer you may get one shift per week that is 9-6, all other days will be the other shifts. Benefits are outrageously expensive. PTO is 5 days/yr. You must work every 3rd Saturday and end of the mth on a Saturday if that is how it falls. If the company is not hitting goal, you may need to work on Saturdays to help your numbers and theirs. Alot of favoritism within management. If you are not liked, you will more than likely asked to quit or you will get fired. I saw many people in 3mth time leave. Hard to make real friends for that reason. High turn over.

5.0
Sep 25, 2016
Recommend
CEO approval
Business Outlook

Pros

A growing company that promotes from within On site FREE boot camp and yoga classes Friendly and fun employees Opportunity to make REAL money Casual workplace No suits here! Fantastic location Great leadership

Cons

Sales reps have to work one Saturday a month

2.0
Sep 13, 2016

2.5-3 out of 5 stars

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have worked here for 2 years and the place has a great location with Great People and a Fast process when time to close, great infrastructure in the office and can work from home sometimes.

Cons

100% Commission, Extreme Long Hours, Deal Goal per month is too high, Almost No PTO and when you take off you have to still hit your goal #, if you take off non pto you will be charged for it, you have to work 2 out of 4 weekends, you cant negotiate the deal pricing for a customer that needs a budget plan so turns out no deal, even if you are great and work your behind off its still not a guarantee you can make good money here

avatar
CARCHEX Response
9y
CARCHEX offers an UNCAPPED commission opportunity to our sales staff. Our culture is competitive and rewarding! We provide comprehensive training and a fair ramp up period for our new staff, including a guaranteed minimum for Vehicle Protection Specialists as they build their pipeline. The average Protection Specialist earns $75,000.00/year in year two and a college degree is not required for this position. CARCHEX believes strongly in a work life balance. It’s a cornerstone of our culture. We offer flexible shifts to our staff and opportunities to work from home occasionally. We require the Protection Specialists to work every 3rd Saturday from 10 am-3 pm. We do this because the company provides all leads. There is no cold calling ever and we have strong lead flow on Saturdays. Our Protection Specialists only work leads of potential customers who have contacted us for a Vehicle Protection Plan quote. When a Protection Specialist is scheduled for Saturday, the Specialist schedule is reduced by 1 hour each day before the Saturday schedule, so the Specialist works a 40 hour week that week. We also provide free lunch to all staff on Saturdays. The majority of our sales staff not only meets, but EXCEEDS their monthly goals! As with any sales position, you are rewarded for your efforts. CARCHEX LOVES to recognize our staff with Ravens tickets, Orioles tickets, awards, extra income opportunities and prizes. We offer 10 days of PTO to our 2nd year staff as well as paid holidays. We also offer mid-month breakfast, end of month lunch, free yoga and boot camp classes, 4% 401(k) match and an outstanding location in the Hunt Valley Towne Centre. CARCHEX is one of the fastest growing companies in Baltimore due to our competitive pricing and FANTASTIC employees.
Viewing 76 - 78 of 94 Reviews

Glassdoor has 94 CARCHEX reviews submitted anonymously by CARCHEX employees. Read employee reviews and ratings on Glassdoor to decide if CARCHEX is right for you.