CBT Nuggets reviews

2.6

36% would recommend to a friend

(79 total reviews)

Dan Charbonneau

32% approve of CEO

35% positive business outlook

CBT Nuggets has an employee rating of 2.6 out of 5 stars, based on 79 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CBT Nuggets employee rating is 30% below average for employers within the Education industry (3.7 stars).

Reviews by job title

79 reviews
1.0
Jun 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Decent pay Great Benefits Lunch, snacks and coffee provided Excellent trainers, the training videos are great

Cons

You will get different job duties, or sometimes even a totally different job altogether than what you signed up for, however, you don’t get any training or guidelines. When you make a mistake or there is a perceived issue (which will inevitably happen when you don’t know their expectations), you’re out the door. Employees don’t get the courtesy of a discussion or even feedback when this happens. The owner is extremely intimidated by anyone with business knowledge or any leadership ability. Employees who have ideas or suggestions to make the company better risk their jobs by saying so. Senior management has no strategy or best practices in place. Every decision is made on the owner's whims. This results in undue stress for everyone, because there are no expectations, and the same mistakes being made over and over again. Unfortunately, it’s the employees who pay for this (someone has to and the owner certainly isn’t going to take responsibility for his own bad decisions) Overall, the company is ran using fear. Employees aren’t encouraged or inspired to help make the company great, people are sick with fear that they will be let go for no reason. This creates an anxious, depressed workforce who know they need to leave before they’re fired.

1.0
Sep 8, 2015

Old habits die hard

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some genuinely exceptional people that work here, and care about the lives of the customers CBT Nuggets serve. Many of the customers are highly attached to the trainers, and their lives have been improved by the training. It places some value (even if only lip service) in the continued learning of its employees. On a purely business note, the online education industry is poised to make 107 billion in 2015. Any slice of that pie, despite the sliver it is, is lucrative. However, competitors are making much smarter moves and acquiring huge portions of the customer base. (See: Pluralsight, Lynda)

Cons

This company looks amazing from the outside. It has good benefits, a lavish building, catering, standing desks, and more toys than one can imagine. It's trying its hardest to emulate the San Francisco start-up vibe in Eugene. Its company tenets are great, and posted on nearly every wall in the building. Unfortunately, the company tenets are not actually upheld. Though one is to be "direct and honest" in communication, issues within the company are swept under the rug or hushed. This creates a culture where the primary source of actual knowledge is through gossip, and trust of management is essentially non-existent. Those who dare voice their concerns or attempt to improve the company risk their job. The company values "failing fast" but doesn't seem to appreciate that without taking time to learn from failure, the same mistakes will be made over and over. For someone looking for an internship or post-college job, I hesitate to recommend this company for the sole reason that you will be developing very bad habits. Many of the younger employees thrived because they were rewarded for non-empathetically throwing their teammates under the bus. That type of environment will create behavioral patterns and perspectives that can make you a terrible person to work with in the future. For someone hoping to join an established company and work their way into management - it's going to be hard. If you're a gambler that likes to play psychological games, you will do well. If you're a straight shooter who likes to get things done and be rewarded for making the tough, but right choices, you'll probably want to pass on this.

1.0
Apr 16, 2019

Negative company, negative review.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pros? There are a few. Mostly you'll get to work with some nice people. There are some good perks, the company has tickets to U of O and Seahawks games. They'll give you some shirts and stuff with the CBT logo on them, of course since the name of the company and logo are so ridiculous you'll be embarrassed to wear them.

Cons

Most of the cons for CBT center on the clown CEO Dan Charbonneau and his buddy the COO, Ryan Lee. As mentioned in other reviews the CEO shows up occasionally and is entirely disruptive in the most negative possible way. He thinks he is the only one in any room that has a brain; unfortunately, quite the opposite is true. Despite the incredible incompetence of the CEO, the absolute worst part of CBT is the COO, Ryan Lee. He is one of those guys that thinks that a public display of enthusiasm equals excellent leadership. Unfortunately, Lee is not only the most passive-aggressive, inauthentic individual you'll ever work for; he also has none of the qualities of an effective leader or a manager. Additional cons at this company include constant firings without warning. If you work at CBT you'll need to get used to emails that say "Today is -------'s last day at CBT. If you have any questions please see me". Then all of the fired person's colleagues will be left trying to understand what the hell happened, how to avoid the same fate and how to make up for the work the fired person was doing. Seriously, during my time here I've received dozens of these emails. Pay at CBT is another serious con. They think since they pay for your benefits that they can pay far, far below market value for their employees. Come work for us, we're really great, you can have an icky cafeteria lunch and 35% below market wages! They apparently need the salary employees should make to build golf simulators and fund the CEO and COO's golf outings, actually come to think of it I'd give up more of my salary if these two incompetents went on more trips away from the office! The vacation policy is fine but if you use all your vacation time the COO will view that as a negative. Sexism in the open is for sure a con. I personally heard the CEO say about a current employee, "She's not much of a [job function] but she has great [female body parts]". It really is a mystery why Main Street Capital who owns a significant piece of the company lets this opportunity get squandered by incompetent, bizarre management.

Viewing 13 - 15 of 79 Reviews

Glassdoor has 83 CBT Nuggets reviews submitted anonymously by CBT Nuggets employees. Read employee reviews and ratings on Glassdoor to decide if CBT Nuggets is right for you.