CDW reviews

3.5

63% would recommend to a friend

(4,620 total reviews)
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Christine Leahy

63% approve of CEO

47% positive business outlook

CDW has an employee rating of 3.5 out of 5 stars, based on 4,620 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CDW employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Oct 27, 2009
Recommend
CEO approval
Business Outlook

Pros

It is a job, pay is not bad, can work at home, engineering talent (getting thinner by the day), reminiscing about the Berbee days.

Cons

1) Association to CDW 2) Sales Integration -- We are redoing the sales integration again. The previous attempts were failures. Its been over 2 years and it is still not right. 3) Focus on product over professional services --- Focus is on hardware with a gp of under 10%, while services render over 40%. 4) Professional Services given away for free -- hard to hit your bonus when your goals on revenue compared to your salary, and ur hourly rate keeps going down down down, so your sales person can get on that sales person cruise.. then your sales person will get hit with paying all the taxes for their trip. 5) Legacy CDW Failure to Perform -- Products are never in stock, and prices are higher than the competition. It is completely embarassing to be on-site with a customer and them cancelling orders with CDW because we are not competitive and we do not have anything in stock. 6) Retirement Plan -- No Pension. No 401k match ever. The closest we ever get is a profit sharing plan. So any retirement funding is 100% optional. What profit are we going to have since we are owned by Private equity. 7) Benefits -- Health insurance is expensive. For a professional services company, we should have bettter. Especially since we are self-insured an many of us are low risk.. you know 18-24 year olds. How can the telco's who have many 55+ men, have better rates than us. 8) Respect -- Could we get a little respect here. We are traveling away from our families to make you money and could you maybe trust the employee?

2.0
Oct 14, 2009
Recommend
CEO approval
Business Outlook

Pros

â?¢ I felt I was trained well, but now the new training program is not getting "newbies" ready. â?¢ I worked with some really good people at my account manager level. â?¢ The Riverside location cannot be beat for convenience.

Cons

â?¢ Endure a $5,000 pay cut while your commission and SPIFFS are harder. â?¢ Entertain clients using your own money when they come in town to visit. â?¢ Have $400 in Spiffs that are printed in black and white taken away due to a "technicality". â?¢ Watch kiss asses, cheese balls, brown nosers get ahead while your hard work goes unnoticed.

3.0
Sep 17, 2009
Recommend
CEO approval
Business Outlook

Pros

Smart people. Enjoyable work atmosphere. Berbee's old culture occasionally shows its face. Benefits weren't completely ruined for hourly workers.

Cons

Politics. Micromanagement. People are too protective of information. No bonuses. Salary freeze. Lack of direction. Promotions aren't given to people who deserve them.

Viewing 4549 - 4551 of 4,620 Reviews

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