CHEP reviews

3.6

63% would recommend to a friend

(957 total reviews)
avatar

Graham Chipchase

66% approve of CEO

54% positive business outlook

CHEP has an employee rating of 3.6 out of 5 stars, based on 957 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CHEP employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

957 reviews
3.0
Oct 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits Opportunities to advance if you make the right contacts

Cons

No regard for employees anymore. Lots of favoritism No work/life balance, especially after the recent layoffs CFO would like to replace everyone with AI

2.0
Oct 9, 2025

CHEP Services

Recommend
CEO approval
Business Outlook

Pros

Not many Pros left to champion. Was a great company coming out of Covid with a great leadership team. The North America Business Unit seems to be lost the last sixteen months. The recent VP retirement will make it substantially worse.

Cons

The company has purged the majority of its US knowledge base in the past few months. They claimed to have grown too fast and needed a workforce reduction. The problem with that claim is that to fix it they termed tenured managers and departments who built the brand and held the company to a certain standard. This purge was allowable because the senior leadership outsourced most of their production facilities to 3PL companies (that are literally robbing them blind). The quality of the pallets is degrading by the second, they have purged the regulatory and or compliance departments and have minimum oversight of the third-party vendors that operate the service centers. A recipe for disaster.

1.0
Oct 6, 2025

No one tells you..

Recommend
CEO approval
Business Outlook

Pros

Those employees who want the best for one another

Cons

It’s concerning to see an organization promote values like having a voice or learning from mistakes when, in reality, the executive leadership team fosters a culture of intimidation and fear. Toxic behavior from the top has gone unchecked, and even HR appears hesitant to challenge it — which says a lot about the internal climate. Workloads have increased while headcount has decreased, creating unsustainable pressure. And when managers are told to “just pick” individuals for layoffs without clear reasoning or accountability, it opens the door to bias, retaliation, and poor judgment. We have lost a lot of strong individuals due to this. It’s not leadership when fear drives decisions — it’s control.

Viewing 43 - 45 of 957 Reviews

Glassdoor has 1,286 CHEP reviews submitted anonymously by CHEP employees. Read employee reviews and ratings on Glassdoor to decide if CHEP is right for you.