Does COPS Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, COPS Monitoring employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at COPS Monitoring. This rating has been stable over the past 12 months.

How satisfied are employees working at COPS Monitoring?

59% of COPS Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated COPS Monitoring 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at COPS Monitoring?

Dispatcher (89) , Shift Manager (8) , Alarm Dispatcher (6) , Shift Supervisor (5) , Emergency Dispatcher (3) , Assistant Site Manager (2) , Customer Service Representative (2) , Customer Service Representative (CSR) (2) , Dispatcher II (2) , Lead Dispatcher (2) , Manager (2) , Operations Dispatcher (2) , Operations Manager (2) , Operator (2)

What are the pros of working at COPS Monitoring according to real employee reviews?

"Oh the benefits here are great too!!" ((in 27 reviews)); "Great management!" ((in 15 reviews)); "The managers are awesome." ((in 9 reviews)); "The Wellness Bonus is a quarterly bonus received for good attendance." ((in 8 reviews)); "Cool coworkers I guess" ((in 6 reviews))

What are the cons of working at COPS Monitoring according to real employee reviews?

"There was ALOT of favoritism." ((in 8 reviews))

What are employees saying about COPS Monitoring layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about COPS Monitoring layoffs and their outlook for job security at COPS Monitoring in 2026.

What are the top reviewed COPS Monitoring locations?

Williamstown , Lewisville , Nashville , Boca Raton , Scottsdale , Hunt Valley , Baltimore , Dallas , Glassboro , Phoenix , Surprise , Tempe , Florida City , Metropolis View

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COPS Monitoring

COPS Monitoring reviews

3.4

59% would recommend to a friend

(75 total reviews)

Jim McMullen

65% approve of CEO

59% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.4

Career opportunities

3.3

Senior management

3.2

Work/Life balance

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

75 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Oct 14, 2018

Shift manager

Recommend

CEO approval

Business Outlook

Pros

The company gives back to its employees with great incentives such as:a wellness bonus, tuition reimbursement, gym reimbursement, discounts on cell phone coverage, fun Club 6 outings, and raises. I have worked for COPS for 5 years and I love my job.

Cons

There is non I can think of.

5.0

Sep 8, 2018

Endless benefits and options

Alarm dispatcher

Recommend

CEO approval

Business Outlook

Pros

The most interesting thing to me, especially because I have family all over the country, is that you can transfer to other sites. My orientation person told me that he’s worked in Arizona and I think Texas. He was also passionate about a lot the company had to offer. He wasn’t lying. A lot of jobs will tell you this and that bout what the job will offer you and isn’t always true. But not cops. I’m not there enough yet to get some of the benefits but allot of workers there get them and love them. Pay is good. I wanted to apply in the past but the pay used to suck. Now I can live comfortably with my roommate and their income.

Cons

Attendance policy is strict and dress code is too. The attendance policy makes sense tho because of what we do. Dress code doesn’t rally make sense because we don’t see customers face to face.

3.0

Aug 23, 2018

Some good people and benefits, and good chance for promotion.

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

If you are dedicated and reliable, you will move up quickly. Managers and Supervisors are all former dispatchers, so they know the business.

Cons

Low salary Benefits are nice if single, but insufficient if married with a kid Job is boring: non-stop alarm handling calls for 8 hours.

Viewing 43 - 45 of 75 Reviews

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Jobs at COPS Monitoring