Does COPS Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, COPS Monitoring employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at COPS Monitoring. This rating has been stable over the past 12 months.

How satisfied are employees working at COPS Monitoring?

59% of COPS Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated COPS Monitoring 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at COPS Monitoring?

Dispatcher (89) , Shift Manager (8) , Alarm Dispatcher (6) , Shift Supervisor (5) , Emergency Dispatcher (3) , Assistant Site Manager (2) , Customer Service Representative (2) , Customer Service Representative (CSR) (2) , Dispatcher II (2) , Lead Dispatcher (2) , Manager (2) , Operations Dispatcher (2) , Operations Manager (2) , Operator (2)

What are the pros of working at COPS Monitoring according to real employee reviews?

"Oh the benefits here are great too!!" ((in 28 reviews)); "Great management!" ((in 16 reviews)); "The managers are awesome." ((in 10 reviews)); "Good people." ((in 8 reviews)); "Cool coworkers I guess" ((in 6 reviews))

What are the cons of working at COPS Monitoring according to real employee reviews?

"There was ALOT of favoritism." ((in 4 reviews)); "Doesn't care about employees" ((in 3 reviews))

What are employees saying about COPS Monitoring layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about COPS Monitoring layoffs and their outlook for job security at COPS Monitoring in 2026.

What are the top reviewed COPS Monitoring locations?

Williamstown , Lewisville , Nashville , Boca Raton , Scottsdale , Hunt Valley , Baltimore , Dallas , Glassboro , Phoenix , Surprise , Tempe , Florida City , Metropolis View

COPS Monitoring reviews

3.4

59% would recommend to a friend

(185 total reviews)

Jim McMullen

65% approve of CEO

59% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (185 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

COPS Monitoring has an employee rating of 3.4 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The COPS Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

185 reviews

5.0

Aug 8, 2021

Dispatcher

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Amazing staff, clean facility, fun environment, always busy days, always overtime when needed

Cons

The hourly pay can be a few dollars more being that we do work with some serious situations that may be life threatening

3.0

Jul 12, 2021

Okay job, okay pay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits, always overtime available

Cons

Favoritism, long shifts, no care for employee life

2.0

Jul 4, 2021

Okay

Customer service

Recommend

CEO approval

Business Outlook

Pros

Decent salary for an entry level job

Cons

There is no communication between management and employees on procedure changes. Also the company does not take into account of how taxing the actual job is. More often than not I have had conversations with management about it and their responses were something to the extent of "well we give you guys PTO you can use as you please" which is not the case because the system in place for PTO is designed for it to be as inconvenient as possible.

Viewing 73 - 75 of 185 Reviews

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Jobs at COPS Monitoring

Alarm Monitoring Dispatcher (Full-Time) – Day Shift

Alarm Monitoring Dispatcher (Full-Time) – Evening Shift

Alarm Monitoring Dispatcher (Full-Time) – Overnight Shift

COPS Monitoring

COPS Monitoring reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Dispatcher

Okay job, okay pay

Okay

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Jobs at COPS Monitoring