Does COPS Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, COPS Monitoring employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at COPS Monitoring. This rating has been stable over the past 12 months.

How satisfied are employees working at COPS Monitoring?

59% of COPS Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated COPS Monitoring 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at COPS Monitoring?

Dispatcher (89) , Shift Manager (8) , Alarm Dispatcher (6) , Shift Supervisor (5) , Emergency Dispatcher (3) , Assistant Site Manager (2) , Customer Service Representative (2) , Customer Service Representative (CSR) (2) , Dispatcher II (2) , Lead Dispatcher (2) , Manager (2) , Operations Dispatcher (2) , Operations Manager (2) , Operator (2)

What are the pros of working at COPS Monitoring according to real employee reviews?

"Oh the benefits here are great too!!" ((in 27 reviews)); "Great management!" ((in 16 reviews)); "The managers are awesome." ((in 9 reviews)); "Nice people for the most part" ((in 7 reviews)); "Cool coworkers I guess" ((in 6 reviews))

What are the cons of working at COPS Monitoring according to real employee reviews?

"There was ALOT of favoritism." ((in 5 reviews)); "Upper management is fairly inexperienced which impacts employee development and advancement." ((in 4 reviews)); "Doesn't care about employees" ((in 3 reviews))

What are employees saying about COPS Monitoring layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about COPS Monitoring layoffs and their outlook for job security at COPS Monitoring in 2026.

What are the top reviewed COPS Monitoring locations?

Williamstown , Lewisville , Nashville , Boca Raton , Scottsdale , Hunt Valley , Baltimore , Dallas , Glassboro , Phoenix , Surprise , Tempe , Florida City , Metropolis View

COPS Monitoring reviews

3.4

59% would recommend to a friend

(185 total reviews)

Jim McMullen

65% approve of CEO

59% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

COPS Monitoring has an employee rating of 3.4 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The COPS Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

185 reviews

5.0

Dec 11, 2019

They care about their employees

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

CEO appreciates his entire staff. Hes approachable and very friendly.

Cons

Some coworkers are miserable for no reason and complain too much.

1.0

Nov 20, 2019

Job for the very short term only!!

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

I wish I had something positive to say. I was excited to start my job here but it has been all downhill from there.

Cons

You are treated like a child. The pay is way too low and my co workers dont care about the job or our customers. The negativity here is at an all time high. I find it extremely hard to believe some of the glowing reviews here.....

5.0

Nov 9, 2019

DISPATCHER

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

I love working at Cops Monitoring! Great Employees, Supervisors and Upper Management.

Cons

Dispatchers need breaks and Longer lunches, there's barely any time to relax and eat.

Viewing 94 - 96 of 185 Reviews

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Jobs at COPS Monitoring

Entry Level Emergency Dispatcher: Midnight Shift

COPS Monitoring

COPS Monitoring reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

They care about their employees

Job for the very short term only!!

DISPATCHER

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Jobs at COPS Monitoring