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COPS Monitoring

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COPS Monitoring reviews

3.4

59% would recommend to a friend

(185 total reviews)

Jim McMullen

65% approve of CEO

59% positive business outlook

COPS Monitoring has an employee rating of 3.4 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The COPS Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

185 reviews
5.0
Sep 27, 2019

I love my job!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of these reviews really bother me for the fact that there are a lot of lies. This company is very flexible. The pay is pretty good. If you like helping people and customer service this is a good job for you. I love the ppl that I work with. The managers are awesome. If you have any problems the managers are quick to fix them. We are like a family. We all like to help each other out not just our customers. I’m gonna be honest and say the customers can be mean especially when they are mad, but as a team when someone has a mean call we support each other and are there for each other. We do have a lot of super nice customers though and they make it all worth it! I don’t see myself leaving the cops going anytime soon. I really enjoy going to work.

Cons

Every company has some improvements that can be done but I really don’t have anything bad to say. I’m happy that when we have an issue it’s easy to talk to managers and they fix it.

1.0
Aug 14, 2019
Recommend
CEO approval
Business Outlook

Pros

I have made a few friends here and the pay is decent.

Cons

Micromanaging culture that expects you to work non-stop. If you are off of the phone for 2 seconds, expect a call or someone walking over to check on you. It is busy all of the time and if you have a stressful call, do not expect any support or ability to take a breather. I think that poor management without an ounce of empathy is the cause.

1.0
Aug 5, 2019

Complete Waste

Recommend
CEO approval
Business Outlook

Pros

The pay was good and if you're the type of person that spends most of the time trying to make friends then this is perfect

Cons

It's like being in middle school. Also its the easiest job to get and you don't even have to try

Viewing 100 - 102 of 185 Reviews

Glassdoor has 186 COPS Monitoring reviews submitted anonymously by COPS Monitoring employees. Read employee reviews and ratings on Glassdoor to decide if COPS Monitoring is right for you.