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COPS Monitoring

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COPS Monitoring reviews

3.4

59% would recommend to a friend

(185 total reviews)

Jim McMullen

65% approve of CEO

59% positive business outlook

COPS Monitoring has an employee rating of 3.4 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The COPS Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

185 reviews
3.0
Jan 31, 2017
Recommend
CEO approval
Business Outlook

Pros

The company overall is good as far as raises/advancement and we are always getting bonuses for things as simple as coming to work when we're supposed to and always a yearly Christmas bonus which is nice. After you've been there approximately 1.5 years you get to start going on 4 day trips a year. One of those trips being New York to see a broadway show in the winter. The CEO also sends the employees who've been there 1.5 or more years a gift every year usually being some type of delicious sweets so that is also something good.

Cons

Certain management hasn't really grown up yet and still can act very immature at times. You can't really go to the managers boss because they kind of sweep the problems under the rug so the higher ups don't find out about the real issues going on. Certain ones seem to care more about the dispatchers personal lives and getting them in trouble for out of work problems rather than making sure mistakes aren't being made on the alarms and phone calls. If one of the managers has a problem with you they will let it be known to everyone and ive witnessed before a manager hearing gossip from a dispatcher and going around telling different people in the room. What ever happened to confidentiality?! You can't trust to say anything in the room in fear that you will get fired even if you're just trying to vent your frustrations to make the work place better.

4.0
Jan 11, 2017

MANAGMENT

Recommend
CEO approval
Business Outlook

Pros

Great group of people to work with from upper management to operators. The employee benefits are amazing, the praise and recognition is also great and always genuine. Great opportunity to grow within the company

Cons

The pay could be higher more flexibility with attendance more site spirit (visual boards, contest,) short meal breaks

5.0
Jan 5, 2017

Dispatcher

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

What I love about this company is how family oriented it is. I have been working here just about a year now and I am blown away by all of the things they do for their employees. We just had a Holiday party that was beyond compare. I have awesome managers who are there for me when I need them. They are very fair and do the best they can to accommodate each employee. If you're looking for somewhere where you can make a difference and feel appreciated, this is where you want to be. I'll be long term for sure!

Cons

The attendance policy is a bit much but I have known them to work with people to avoid calling out. I would offer vacation time sooner so someone doesn't have to go a whole year to get time off.

Viewing 154 - 156 of 185 Reviews

Glassdoor has 186 COPS Monitoring reviews submitted anonymously by COPS Monitoring employees. Read employee reviews and ratings on Glassdoor to decide if COPS Monitoring is right for you.