Does COPS Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, COPS Monitoring employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at COPS Monitoring. This rating has been stable over the past 12 months.

How satisfied are employees working at COPS Monitoring?

59% of COPS Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated COPS Monitoring 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at COPS Monitoring?

Dispatcher (89) , Shift Manager (8) , Alarm Dispatcher (6) , Shift Supervisor (5) , Emergency Dispatcher (3) , Assistant Site Manager (2) , Customer Service Representative (2) , Customer Service Representative (CSR) (2) , Dispatcher II (2) , Lead Dispatcher (2) , Manager (2) , Operations Dispatcher (2) , Operations Manager (2) , Operator (2)

What are the pros of working at COPS Monitoring according to real employee reviews?

"Oh the benefits here are great too!!" ((in 26 reviews)); "Great management!" ((in 16 reviews)); "The managers are awesome." ((in 9 reviews)); "Good people." ((in 7 reviews)); "Cool coworkers I guess" ((in 6 reviews))

What are the cons of working at COPS Monitoring according to real employee reviews?

"Doesn't care about employees" ((in 3 reviews))

What are employees saying about COPS Monitoring layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about COPS Monitoring layoffs and their outlook for job security at COPS Monitoring in 2026.

What are the top reviewed COPS Monitoring locations?

Williamstown , Lewisville , Nashville , Boca Raton , Scottsdale , Hunt Valley , Baltimore , Dallas , Glassboro , Phoenix , Surprise , Tempe , Florida City , Metropolis View

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COPS Monitoring

COPS Monitoring reviews

3.4

59% would recommend to a friend

(185 total reviews)

Jim McMullen

65% approve of CEO

59% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.4

Career opportunities

3.3

Senior management

3.2

Work/Life balance

COPS Monitoring has an employee rating of 3.4 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The COPS Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

185 reviews

1.0

Sep 16, 2021

Worse company to work for

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

Sitting down and health benefits.

Cons

Management is a bunch of family members who only look out for each other. They do not care for their employees or their mental state. You try to be communicative with what your going through especially when you call out and they have no compassion. They look at you like a deer in headlights. There is also favoritism and if your not the favorite you won’t learn any extra responsibilities.

5.0

Aug 13, 2021

Great place to work, opportunity to move up!

Shift supervisor

Recommend

CEO approval

Business Outlook

Pros

Great associates to work with, management creates fun participation activities. Opportunities to learn and grow!

Cons

It takes a certain kind of person to handle the work. You need to be the calming voice of reason at someone's hour of need. Can be stressful on the rare occasion, but you will not handle it alone.

3.0

Jun 2, 2021

It was ok

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

GREAT break room, good benefits, family-like work envornment

Cons

timed bathroom breaks, monotonous, flagrant favrotism

Viewing 154 - 156 of 185 Reviews

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Jobs at COPS Monitoring

Alarm Monitoring Dispatcher (Full-Time) – Day Shift

Alarm Monitoring Dispatcher (Full-Time) – Evening Shift

Alarm Monitoring Dispatcher (Full-Time) – Overnight Shift