Does COPS Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, COPS Monitoring employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at COPS Monitoring. This rating has been stable over the past 12 months.

How satisfied are employees working at COPS Monitoring?

59% of COPS Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated COPS Monitoring 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at COPS Monitoring?

Dispatcher (89) , Shift Manager (8) , Alarm Dispatcher (6) , Shift Supervisor (5) , Emergency Dispatcher (3) , Assistant Site Manager (2) , Customer Service Representative (2) , Customer Service Representative (CSR) (2) , Dispatcher II (2) , Lead Dispatcher (2) , Manager (2) , Operations Dispatcher (2) , Operations Manager (2) , Operator (2)

What are the pros of working at COPS Monitoring according to real employee reviews?

"Oh the benefits here are great too!!" ((in 23 reviews)); "Great management!" ((in 17 reviews)); "Site Manager is always there to talk to whenever needed!" ((in 8 reviews)); "Nice people for the most part" ((in 7 reviews)); "Cool coworkers I guess" ((in 6 reviews))

What are the cons of working at COPS Monitoring according to real employee reviews?

"Middle management at the AZ site is horrid, favoritism is the name of the game there." ((in 8 reviews)); "Upper management is fairly inexperienced which impacts employee development and advancement." ((in 3 reviews)); "Doesn't care about employees" ((in 3 reviews))

What are employees saying about COPS Monitoring layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about COPS Monitoring layoffs and their outlook for job security at COPS Monitoring in 2026.

What are the top reviewed COPS Monitoring locations?

Williamstown , Lewisville , Nashville , Boca Raton , Scottsdale , Hunt Valley , Baltimore , Dallas , Glassboro , Phoenix , Surprise , Tempe , Florida City , Metropolis View

COPS Monitoring reviews

3.5

59% would recommend to a friend

(185 total reviews)

Jim McMullen

65% approve of CEO

59% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

COPS Monitoring has an employee rating of 3.5 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The COPS Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

185 reviews

3.0

Jul 4, 2020

Boring but not terrible

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

Having sick time is cool. Its a boring job but can keep you busy. If you're cool with a desk job on the phone all day, this is for you. Overtime is available almost 24/7.

Cons

Very boring Cannot live off of the pay here unless you work 60+hours weekly Annoying or rude customers Representing some shady alarm companies

5.0

Dec 11, 2019

They care about their employees

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

CEO appreciates his entire staff. Hes approachable and very friendly.

Cons

Some coworkers are miserable for no reason and complain too much.

5.0

Nov 9, 2019

DISPATCHER

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

I love working at Cops Monitoring! Great Employees, Supervisors and Upper Management.

Cons

Dispatchers need breaks and Longer lunches, there's barely any time to relax and eat.

Viewing 169 - 171 of 185 Reviews

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Jobs at COPS Monitoring

COPS Monitoring

COPS Monitoring reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Boring but not terrible

They care about their employees

DISPATCHER

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Jobs at COPS Monitoring