Does COPS Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, COPS Monitoring employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at COPS Monitoring. This rating has been stable over the past 12 months.

How satisfied are employees working at COPS Monitoring?

59% of COPS Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated COPS Monitoring 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at COPS Monitoring?

Dispatcher (89) , Shift Manager (8) , Alarm Dispatcher (6) , Shift Supervisor (5) , Emergency Dispatcher (3) , Assistant Site Manager (2) , Customer Service Representative (2) , Customer Service Representative (CSR) (2) , Dispatcher II (2) , Lead Dispatcher (2) , Manager (2) , Operations Dispatcher (2) , Operations Manager (2) , Operator (2)

What are the pros of working at COPS Monitoring according to real employee reviews?

"Oh the benefits here are great too!!" ((in 29 reviews)); "Great management!" ((in 17 reviews)); "Site Manager is always there to talk to whenever needed!" ((in 8 reviews)); "Coworkers are great" ((in 7 reviews)); "Nice people for the most part" ((in 7 reviews))

What are the cons of working at COPS Monitoring according to real employee reviews?

"Others have complained of favoritism; I have not witnessed any sort of favoritism amongst the management at the Tennessee site." ((in 6 reviews)); "Doesn't care about employees" ((in 3 reviews))

What are employees saying about COPS Monitoring layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about COPS Monitoring layoffs and their outlook for job security at COPS Monitoring in 2026.

What are the top reviewed COPS Monitoring locations?

Williamstown , Lewisville , Nashville , Boca Raton , Scottsdale , Hunt Valley , Baltimore , Dallas , Glassboro , Phoenix , Surprise , Tempe , Florida City , Metropolis View

COPS Monitoring reviews

3.5

59% would recommend to a friend

(185 total reviews)

Jim McMullen

65% approve of CEO

59% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

COPS Monitoring has an employee rating of 3.5 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The COPS Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

185 reviews

4.0

Jun 4, 2024

Flexible Schedule

Alarm dispatcher

Recommend

CEO approval

Business Outlook

Pros

There are plenty of schedule rotations available to work at this company as it is 24/7. Management will work with you to be as flexible as possible, if needed.

Cons

You will be sitting in a small and crowded area, in front of a computer, for extended periods. The work load is repetitive.

1.0

May 13, 2024

Not Worth it

Emergency dispatcher

Recommend

CEO approval

Business Outlook

Pros

None really. Cool coworkers I guess

Cons

The pay. Upper management, Middle management, Work load, Work-Life balance, time consuming, stress level, benefits, amount of help by management, the list goes on

3.0

May 6, 2024

Lot of work for less pay

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good incentives and company culture

Cons

Over working employees, expect a lot of hours

Viewing 16 - 18 of 185 Reviews

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Jobs at COPS Monitoring

COPS Monitoring

COPS Monitoring reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Flexible Schedule

Not Worth it

Lot of work for less pay

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Jobs at COPS Monitoring