CPS Energy reviews

3.2

63% would recommend to a friend

(178 total reviews)
avatar

Rudy D. Garza

65% approve of CEO

45% positive business outlook

CPS Energy has an employee rating of 3.2 out of 5 stars, based on 178 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CPS Energy employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

178 reviews
2.0
Jun 30, 2015

Culture change is needed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Still a few remaining employees that care about their customers and peers. There are still employees here who try to do the right thing.

Cons

If Leadership does not care about its own employees you should not expect much if your a customer. I have been here long enough to see that employee engagement has soured. Loyal employees have gone by the waist side due to poor Management. This used to be a great place to work for when Leadership cared about it's employees. I can see the Culture has changed and truly believe it has effected our Customer Service and our mission to be an effective "public utility".

5.0
Jun 27, 2015

Great Company

Recommend
CEO approval
Business Outlook

Pros

Excellent company, good company culture. Team cohesiveness. Great learning experience and acquiring new job skills. Opportunities for growth.

Cons

No cons about this job.

4.0
Jan 23, 2015
Recommend
CEO approval
Business Outlook

Pros

The people are nice and easy to work with. The benefits, pay, and holidays are all pretty good......especially these days. Bonuses are usually given annually if metrics are met and the annual raise is pretty standard. Safety seems to be important to them and they really have a vision for where they are going in the industry.

Cons

Some departments are better than others when it comes to managers. Most seem to be pretty good or at least tolerable but this is left to interpretation. There are a lot of people who have been there for decades. This is good because they have a lot of knowledge to pass on. On the other hand, it is bad! They are behind the times when it comes to doing things and are inflexible when introducing change. You have A LOT of "this is how it has always been done". Their processes could be significantly more efficient if everyone was trained better.

Viewing 154 - 156 of 178 Reviews

Glassdoor has 225 CPS Energy reviews submitted anonymously by CPS Energy employees. Read employee reviews and ratings on Glassdoor to decide if CPS Energy is right for you.