CPS Energy reviews

3.2

63% would recommend to a friend

(178 total reviews)
avatar

Rudy D. Garza

65% approve of CEO

45% positive business outlook

CPS Energy has an employee rating of 3.2 out of 5 stars, based on 178 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CPS Energy employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

178 reviews
2.0
Feb 6, 2013
Recommend
CEO approval
Business Outlook

Pros

They have their own lunch room and the food is terrific. They have a great wellness program. I think Mr Benaby is doing as good a job as the city will allow. Customer rates continue to increase at a moderate rate. This is directly attributable to the cost of materials, rather than any internal spending issues. Historically, San Antonio's energy costs have been far below that of the rest of the nation.

Cons

CPS would benefit from bringing in an external peer review team to assess the true corporate culture. Management should not be allowed to be present during the interviews so as to encourage employee honesty, and to ensure them there will be no retribution for their honest opinions. Until the culture changes there will continue to be dissatisfaction/dissidence. There seems to be a great deal of in-breeding in the environment. When external employees with technical expertise obtained through degree, certifications and decades of experience are brought in to provide new perspectives, the employees' ideas are quickly stifled by middle management. The same employees, promised supervisory positions, are relegated to support staff positions then summarily dismissed by management for non performance. Their rationale being an external person could never be as trained as well as an internal candidate. Status quo is encouraged by intermediate/mid-management. Further, there are some core personnel allowed to run rampant over all other employees, regardless to their often outrageous behavior. False allegations of misbehavior/or an imbalanced view of disagreements are commonplace. Senior employees provide incorrect direction the new employees follow. When the error is found by middle management, the less tenured employee is counseled. Further, when the new employee has documented they were following the instruction of a specific employee, they are then chastised for documenting the name of the person whose directions they were following. This causes a hostile working environment for many due to the actions of a few. To their detriment, CPS senior management is shielded from the problems by middle management. Finally, no arbitration agreement is required by CPS when an employee begins their employment (like some companies do). However, when an employee files a grievance they are required to sign an arbitration agreement (which states that they agree to waive their right to trial) in order to file the grievance. During exit interview, employees wanting to file grievance with their former managers, are required to sign the same arbitration agreement and waive rights to a court proceeding. A less educated person, not aware of their employment rights, would unwittingly sign away those rights to a future trial by jury.

4.0
Sep 3, 2012

Was grateful for my time there

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very friendly, and good family values. Very flexible with all employees when comes to time needed off. Competitive salaries along with great employee incentive programs. Ability to move around the company to different areas. My management team was one of the best i have ever worked with in my years of working. Management tries to give you all the tools needed to be efficient. Non micromanaging, and respects employees, and gives them the trust as professionals that tasks will be completed, which leads to a very productive and consistent team unity and production.

Cons

lack of job openings despite a major need across the board. Some department heads do NOT work well with others, and get on power trips which causes many meetings that seem to lead to nowhere. To many different angles being taken at times which leads to many people going in different directions, and not coming to a solution in a timely or cost efficient manner.

Viewing 172 - 174 of 178 Reviews

Glassdoor has 225 CPS Energy reviews submitted anonymously by CPS Energy employees. Read employee reviews and ratings on Glassdoor to decide if CPS Energy is right for you.