Does CRITICALSTART pay their employees well?

According to anonymously submitted Glassdoor reviews, CRITICALSTART employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at CRITICALSTART. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at CRITICALSTART?

91% of CRITICALSTART employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CRITICALSTART 4.7 out of 5 for work life balance, 4.5 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at CRITICALSTART?

Cyber Security Analyst (7) , Cyber Security Engineer (6) , SSE- Development (4) , Security Analyst (4) , Cyber Security Specialist (3) , Marketing (3) , Security Engineer (3) , Senior Software Engineer (3) , Account Executive (2) , Account Manager (2) , Engineer (2) , SOC Engineer (2) , Senior Security Analyst (2)

What are the pros of working at CRITICALSTART according to real employee reviews?

"Great people and super smart engineers." ((in 19 reviews)); "Leadership is supportive and each colleague understands that we are working toward a common goal." ((in 15 reviews)); "The team is collaborative and eager to learn despite the rapid changes that come with a high" ((in 11 reviews)); "Great benefits" ((in 11 reviews)); "Excellent work/life balance" ((in 10 reviews))

What are the cons of working at CRITICALSTART according to real employee reviews?

"Pay could be better for the breadth of knowledge and throughput capacity expected." ((in 4 reviews)); "Some processes can be more structured, and communication can be improved for better clarity in requirements and planning." ((in 4 reviews)); "Regularly scheduled layoffs and RIFs." ((in 3 reviews)); "Workload and responsibilities increased with no additional compensation to address the additional responsibility or to combat inflation." ((in 3 reviews))

What are employees saying about CRITICALSTART layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CRITICALSTART layoffs and their outlook for job security at CRITICALSTART in 2026.

What are the top reviewed CRITICALSTART locations?

Plano , Dallas , Denver , Lehi , Chicago , New York , Oklahoma City , Durham , Houston , Little Rock , Gaithersburg , Tampa

CRITICALSTART reviews

4.5

91% would recommend to a friend

(156 total reviews)

Scott White

99% approve of CEO

91% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (156 reviews)

Ratings by demographic groups

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CRITICALSTART has an employee rating of 4.5 out of 5 stars, based on 156 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CRITICALSTART employee rating is 21% above average for employers within the Information Technology industry (3.7 stars).

Reviews by job title

156 reviews

5.0

Feb 5, 2025

Challenging and Rewarding place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people at Critical Start are among the most knowledgeable in their individual areas of expertise. Everyday you will learn a new way to think about or approach a problem. The work is challenging as it is a fast growing organization. The unified goal of being customer obsessed is consistently displayed in how everyone conducts their day to day operations.

Cons

This organization is growing rapidly, so all employees are challenged to deliver above and beyond what most organizations would see as acceptable work.

CRITICALSTART Response

1y

Thank you for your thoughtful review! We're glad you find the work at Critical Start both challenging and rewarding and appreciate the expertise and customer focus of our team. We understand that rapid growth brings high expectations, and we recognize the effort it takes to go above and beyond. As we continue to scale, we remain committed to supporting our employees by investing in their growth and ensuring they have the resources needed to succeed. Your feedback is invaluable, and we appreciate your dedication to our mission!

3.0

Oct 30, 2024

Great product but typical PE owned mentality

Sales operations

Recommend

CEO approval

Business Outlook

Pros

Great team, great product, overall great enthusiasm. Super impressive security team, with growth plans in place.

Cons

Rest of the org was impacted by typical PE firm changes. Not enough revenue = changes at the top levels, followed by the new ELT bringing in their own people so lots of job insecurity.

CRITICALSTART Response

1y

We appreciate you sharing your perspective on working at CRITICALSTART. It's great to hear positive feedback about the team, product, and security capabilities. However, we understand the challenges that can come with changes under private equity ownership. We will continue working to maintain a stable, motivating environment for all our employees as the company grows.

1.0

Oct 5, 2024

Do you like micromanagement? We have it here

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

CRO and VPs excel at meaningless corporate buzzwords.

Cons

It’s clear that sales management has never worked or managed deals the size this company does and they aren’t shy about having a temper tantrum because they do not understand enterprise sales. Sales management are dashboard jockies, which in an organization with 60+ sales reps is ok but the team is too small for that which leads them to be unable to collaborate or guide sales reps to success. This leads them to be nasty to reps. If you are a high performing enterprise sales rep and interested in taking the next steps in your career, consider a different company with more mature and experienced sales leadership.

CRITICALSTART Response

1y

Thank you for sharing your feedback. We're sorry to hear about your frustrations, and we take your concerns seriously. We recommend reaching out to the HR team to share any additional insight. We understand the importance of experienced leadership and effective collaboration, and we’re committed to making improvements that support our sales team’s success. We appreciate your input and always look for ways of creating a more supportive and growth-oriented environment.

Viewing 34 - 36 of 156 Reviews

CRITICALSTART

CRITICALSTART reviews

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Challenging and Rewarding place to work!

Great product but typical PE owned mentality

Do you like micromanagement? We have it here

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