CRITICALSTART reviews

4.5

91% would recommend to a friend

(156 total reviews)
avatar

Scott White

99% approve of CEO

91% positive business outlook

CRITICALSTART has an employee rating of 4.5 out of 5 stars, based on 156 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CRITICALSTART employee rating is 21% above average for employers within the Information Technology industry (3.7 stars).

Reviews by job title

156 reviews
5.0
Apr 9, 2026

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Customers across energy, finance, and other industries report that Critical Start consistently outperforms internally built security teams, allowing those teams to focus on advancing cybersecurity maturity

Cons

Critical Start is a standout in the cybersecurity space — strong contractual SLAs, AI-powered threat detection, trusted by global enterprises, and a team culture that consistently earns above-average employee ratings. A solid, growing company doing meaningful work in MDR.

avatar
CRITICALSTART Response
3mo
Thank you for the kind words and for your continued dedication over the past few years! We're proud to serve customers across energy, finance, and beyond, and it's great to hear that impact reflected in your experience. The work our team does in MDR is meaningful, and it's people like you who make it possible. We're grateful to have you on the Critical Crew!
5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly team and supportive work environment. Good learning opportunities and exposure to new skills. Work culture is positive and encourages collaboration.

Cons

Work can be engaging and challenging at times, which helps in building strong skills. Some internal processes are continuously improving.

avatar
CRITICALSTART Response
3mo
Thank you for sharing this! We're glad the team culture and learning opportunities have made a positive impact. You're right that we're always working to improve our internal processes — feedback like yours helps us do exactly that. We're grateful to have you on the Critical Crew!
5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good learning opportunities in cybersecurity Supportive and helpful team members Exposure to real-world security incidents Opportunity to grow skills and gain experience Collaborative work environment

Cons

Communication can sometimes be slow Coordination between teams could improve Workload may be uneven at times Some processes can be more efficient

avatar
CRITICALSTART Response
3mo
We're thrilled to hear that the hands-on exposure to real-world security work and the collaborative team environment have supported your growth. Your feedback on communication, cross-team coordination, and workload balance is genuinely appreciated and reflects areas we're actively working to improve. Thank you for being such a dedicated part of the Critical Crew!
Viewing 133 - 135 of 156 Reviews

Glassdoor has 162 CRITICALSTART reviews submitted anonymously by CRITICALSTART employees. Read employee reviews and ratings on Glassdoor to decide if CRITICALSTART is right for you.