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      CRITICALSTART

      Engaged Employer

      CRITICALSTART reviews

      4.5

      91% would recommend to a friend

      (156 total reviews)
      avatar

      Scott White

      99% approve of CEO

      91% positive business outlook

      Ratings by category

      4.7

      Work/Life balance

      4.5

      Culture & values

      4.4

      Diversity & inclusion

      4.4

      Compensation and benefits

      4.3

      Senior management

      4.3

      Career opportunities

      CRITICALSTART has an employee rating of 4.5 out of 5 stars, based on 156 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CRITICALSTART employee rating is 21% above average for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      156 reviews
      5.0
      Dec 10, 2025

      Empowering Place to Grow as a Cybersecurity Specialist

      Cybersecurity specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Critical Start offers a strong culture centered around security excellence and continuous learning. The company invests in training, provides access to advanced tools, and encourages employees to expand their technical skill sets. Team collaboration is solid, and leadership is generally supportive and transparent.

      Cons

      Workload can fluctuate heavily depending on customer demands, sometimes leading to long or high-pressure days.

      avatar
      CRITICALSTART Response
      7mo
      Thank you for taking the time to share your experience. We’re glad to hear you feel supported in your growth through our focus on learning, collaboration, and transparency. We also appreciate your honest feedback regarding workload fluctuations and will continue to evaluate communication, automation, and resourcing to better support our teams.
      5.0
      Dec 8, 2025

      Supportive workplace with great Work Environment

      Cyber security specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive teammates who are willing to collaborate and share knowledge. Good work-life balance with flexibility in handling tasks. Opportunities to work with modern tools and improve technical skills. Stable organization with clear processes and structured workflows.

      Cons

      There are many opportunities available, and choosing the right ones sometimes requires careful prioritization.

      avatar
      CRITICALSTART Response
      7mo
      Thank you for sharing such thoughtful and positive feedback. We’re pleased to hear you value the collaborative culture, work-life balance, and opportunities for growth, and we appreciate your perspective on the importance of prioritization in a dynamic environment. Your encouragement regarding continued learning, communication, and employee support is well noted and appreciated. Thank you for being part of the Critical Crew!
      5.0
      Nov 20, 2025

      Customer Success Associate

      Customer success associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work culture and work life balance

      Cons

      No feedback or notice before laying off

      avatar
      CRITICALSTART Response
      7mo
      Thank you for taking the time to share your feedback and for noting our work culture and work-life balance. We want to clarify that this was a performance-based decision rather than part of a layoff, and feedback was provided and documented throughout the process.
      Viewing 139 - 141 of 156 Reviews
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      ReviewsCRITICALSTART reviews

      Glassdoor has 162 CRITICALSTART reviews submitted anonymously by CRITICALSTART employees. Read employee reviews and ratings on Glassdoor to decide if CRITICALSTART is right for you.