CRITICALSTART reviews

4.5

91% would recommend to a friend

(156 total reviews)
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Scott White

99% approve of CEO

91% positive business outlook

CRITICALSTART has an employee rating of 4.5 out of 5 stars, based on 156 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CRITICALSTART employee rating is 21% above average for employers within the Information Technology industry (3.7 stars).

Reviews by job title

156 reviews
5.0
Dec 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Critical Start offers a strong culture centered around security excellence and continuous learning. The company invests in training, provides access to advanced tools, and encourages employees to expand their technical skill sets. Team collaboration is solid, and leadership is generally supportive and transparent.

Cons

Workload can fluctuate heavily depending on customer demands, sometimes leading to long or high-pressure days.

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CRITICALSTART Response
7mo
Thank you for taking the time to share your experience. We’re glad to hear you feel supported in your growth through our focus on learning, collaboration, and transparency. We also appreciate your honest feedback regarding workload fluctuations and will continue to evaluate communication, automation, and resourcing to better support our teams.
5.0
Dec 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Supportive teammates who are willing to collaborate and share knowledge. Good work-life balance with flexibility in handling tasks. Opportunities to work with modern tools and improve technical skills. Stable organization with clear processes and structured workflows.

Cons

There are many opportunities available, and choosing the right ones sometimes requires careful prioritization.

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CRITICALSTART Response
7mo
Thank you for sharing such thoughtful and positive feedback. We’re pleased to hear you value the collaborative culture, work-life balance, and opportunities for growth, and we appreciate your perspective on the importance of prioritization in a dynamic environment. Your encouragement regarding continued learning, communication, and employee support is well noted and appreciated. Thank you for being part of the Critical Crew!
5.0
Dec 3, 2025

Great Growing Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Generous PTO and a good number of bank holidays - Clear alignment of role with business priorities - Opportunities for growth - Great managers and peers - Love the transparency

Cons

RIFs have a way of disintegrating teams, and reducing overall drive.

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CRITICALSTART Response
7mo
Thank you for sharing your experience and for the thoughtful feedback. We’re glad to hear that our PTO, growth opportunities, leadership, and transparency positively impacted your time here. We also recognize your concern about the effects of RIFs and understand how challenging that can be for teams. We remain committed to supporting our employees and fostering a strong, aligned culture.
Viewing 22 - 24 of 156 Reviews

Glassdoor has 162 CRITICALSTART reviews submitted anonymously by CRITICALSTART employees. Read employee reviews and ratings on Glassdoor to decide if CRITICALSTART is right for you.