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CSAA Insurance Group, a AAA Insurer

Engaged Employer

CSAA Insurance Group, a AAA Insurer reviews

3.6

63% would recommend to a friend

(1,517 total reviews)
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Mike Zukerman

75% approve of CEO

61% positive business outlook

CSAA Insurance Group, a AAA Insurer has an employee rating of 3.6 out of 5 stars, based on 1,517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSAA Insurance Group, a AAA Insurer employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Aug 7, 2010
Recommend
CEO approval
Business Outlook

Pros

401k matching up to 6% Decent PTO (Sick/Vacation) Decent yearly bonus (may not happen this year!) Some Management teams allow you to do your job without micro-managing

Cons

Lack of vision, leadership and consistency. Every 3-5 years the "Same 'Ol Crap" gets bundled in a new package that they try to sell you on. Not a leader in the industry and just trying it's best to stay afloat in a time where everyone is hurting. Short-term they are secure but they are selling their soul to be a "BIG AAA Club" to many different State Clubs and losing the focus on what made them "special". Possible long term issues may be on the horizon.

5.0
Aug 4, 2010

Great salary. Great work enviornment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The salary and opportunities for advancement

Cons

Traffic -commute A chore to get to and from

3.0
Aug 2, 2010
Recommend
CEO approval
Business Outlook

Pros

I Have worked for AAA NCNU Car Care Plus for 9 years now and It has been a great place to work and there is potential for growth within the company. All the employee's that work here are a great group,friendly,personable and honest. My job title and work duties have changed for the better since I first became employed @ AAA CCP. The benefit packages available to all AAA NCNU employee's are first rate and there are very few companies in my field of expertise that offer similar benefits. I would and have recommended working for AAA NCNU to many friends.

Cons

Unfortunately, AAA NCNU is going thru a restructuring again and have decided to eliminate Auto repair from there business plan. They have already closed the Henderson NV and Sacramento CCP locations and Santa Clara is closing real soon. They are however trying to sell the business model and there are potential buyers in place. Will we be picked up in the transition, We do not know at this time. It has been a heart breaker for myself and everybody that is involved with Car Care Plus. We are going to miss it and so will our customers who have recently learned that CCP is closing I just wish that ALL AAA clubs were aligned together so that the employee's that work for AAA CCP had a viable option to relocate to other areas within AAA nationally and continue to work for AAA NCNU There are quite a few employee's that would love the stay working for AAA and Car Care Plus. There are many other CCP's across the States and more being built in AZ and a straight job transfer is not available because there are so many different AAA clubs in the States, which also sets up confusion and frustration for AAA Members because most AAA members do not realize that AAA is not one entity but a collaboration of separate clubs. Why isn't AAA NCNU and AAA AZ one club when part of AAA NCNU like the IT dept. in AZ? Doesn't make sense to me

Viewing 1318 - 1320 of 1,517 Reviews

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