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      CSAA Insurance Group, a AAA Insurer

      Engaged Employer

      CSAA Insurance Group, a AAA Insurer reviews

      3.6

      63% would recommend to a friend

      (1,516 total reviews)
      avatar

      Mike Zukerman

      75% approve of CEO

      61% positive business outlook

      Ratings by demographic groups

      CSAA Insurance Group, a AAA Insurer has an employee rating of 3.6 out of 5 stars, based on 1,516 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSAA Insurance Group, a AAA Insurer employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      2K reviews
      1.0
      Mar 22, 2010

      Please take the company back to when it was a good place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are good and fair. My fellow workers are very good to work with and helpful. The physical workplace is comfortable and comfortable.

      Cons

      The pays not up to par for the simalar work and raises nonexistent. Very unrealistic goals are expected. Feedback is mostly negative and good performance not appreciated. Senior management is out of touch with the workers and they are not available. The technology is very unreliable and most frustrating to work with.

      1.0
      Mar 17, 2010

      senior Management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Back in the day, this was the best company to work for. Now, NOT AT ALL.

      Cons

      Senior Mgmt has no clue what this company really needs. The continually make business decisions based on consultants from the outside. They need to listen to their front line employees.

      4.0
      Mar 15, 2010

      Encouraged 25 year AAA Employee

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The overall change in direction in the last year, I believe AAA is doing the right things to get us back on track. I am seeing more decisions being placed with frontline employees and much of the fear around two years ago is gone. Communication has improved and I'm seeing less siloed behavior. Still lots of work to do, I would like to hear from others who feel we are making some progress.

      Cons

      Several organizational changes in last few years, we need to see some stability. Systems in general, wasted $$ on technology that doesn't work. Work going on in this area so we need to deliver something that makes it easier for us to provide service.

      Viewing 1357 - 1359 of 1,516 Reviews
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      ReviewsCSAA Insurance Group, a AAA Insurer reviews

      Glassdoor has 1,706 CSAA Insurance Group, a AAA Insurer reviews submitted anonymously by CSAA Insurance Group, a AAA Insurer employees. Read employee reviews and ratings on Glassdoor to decide if CSAA Insurance Group, a AAA Insurer is right for you.